Mandeep Nagpal

Tech graduate with a proven track record in sales, product and account management. Dedicated to fostering strong customer relationships and ensuring precise order management. Skilled in Microsoft & google Suite with a keen eye for detail, adept at managing multiple projects and meeting deadlines. Possessing excellent problemsolving abilities and a commitment to delivering highquality service.

Generated accurate orders and managed billing processes to maintain financial integrity. Ensured correct entry and invoicing of transactions and services into the system. Organized and sorted shipping documents according to daily load-out schedule, ensuring timely processing of orders. Proficiently entered and maintained data information for store products sourced from vendors and merchandise suppliers, ensuring accuracy and data integrity. Supported a team of Product Category Managers by inputting designated product information, promptly addressing data issues, and implementing changes related to vendor information. Utilized various internal data systems, including the Global Item Center, to input product contracts, introduce new product lines, and adjust the costing and discounting of products while maintaining data integrity. Collaborated effectively with multiple departments to ensure the correctness and upkeep of data in all systems for item information changes at the store level. Managed phone and email inquiries from internal stakeholders, vendors, and suppliers, demonstrating strong communication skills and exceptional customer service. Participated in large-scale merchandise item maintenance projects as needed, showcasing adaptability and problem-solving abilities. Conducted inventory control procedures, including maintaining inventory files, updating and generating reports. Assisted in product cycle counting. Demonstrated proficiency in Microsoft Office Suite (Excel, Word, Teams, and Outlook) to facilitate data management and communication tasks. Enters data including reporting, inventory adjustments and stock in-and-out. Maintains return authorization and credit memo forms pending return of material.

Bachelors in Technology