Mandeep Singh

Dedicated and and experienced security professional with a proven track record of safeguarding assets, ensuring the safety
of individuals, and maintaining order in diverse environments.

Current job/ full time - Security Supervisor (10-2022- Present)

Security Supervisor and Customer Relations
10/2022 to Present
MOLLY BLOOMS IRISH PUB
London, Ontario, Canada
 Customer Service Excellence: Ensured a positive experience for patrons by providing exceptional service and
maintaining a welcoming environment. Addressed customer inquiries and resolved issues promptly.
 Inventory Management: Efficiently managed and restocked inventory, ensuring a consistent supply of products for
customers, thereby enhancing their experience.
 Adaptability: Adapted to working in various conditions, including extreme weather, to assist with outdoor events and
monitor outdoor areas, ensuring customer safety and satisfaction.
 Customer Verification: Verified customer identification accurately to ensure legal compliance and maintain a safe
environment for all patrons.
 Crowd Management: Utilized effective crowd management techniques to ensure smooth entry and exit of patrons,
enhancing their overall experience and maintaining order.
 Team Coordination: Coordinated shift schedules for the team, ensuring adequate coverage during peak hours to
provide continuous and efficient service to customers.
 Communication Skills: Communicated shift changes and updates clearly to team members, ensuring everyone was
informed and prepared to deliver high-quality service.

Education
Fanshawe College
Master’s
Business and Information System Architecture
London, Ontario, Canada 05/2022
to 12/2023
MRSPT University
Bachelor’s
Computer Applications
Bathinda, Punjab, India
06/2018 to 06/2021
GHG Polytechnic College
Associate
Mechanical Engineering
Ludhiana, Punjab, India
06/2015 to 06/2018