Mani Gheisarieh

Detail-oriented intelligence professional adept at collecting and processing information. Strategic and organized with excellent verbal and written communication skills. Reviewing records and making sound judgments about personnel, risks and field operations.

Senior Intelligence Analyst

ICARO Media Group - Toronto, ON, October 2018 to July 2023

Analyze the constant flow of information feeds utilizing ICARO proprietary software in conjunction with standard operating procedures.

Analyze intelligence collected around the world in order to identify threats and make decisions.

Develop assessments based on all available information.​

Apply knowledge of a specific region's culture, history, and language to combat and stay ahead of threats.

Assess and communicate real-time analytic judgments regarding specific threats and intelligence gaps.

Provide software support, service delivery support, diagnose and solve applications problems encountered by users in client platform.

Enhance the intelligence collection capabilities and disseminate raw intelligence against priority collection requirements and intelligence gaps.

Participate in system and unit testing to ensure functionality, accuracy, and quality of the application.

Use proactive monitoring procedures/testing/tools to identify problem-prevention opportunities.

Share collected information across teams that identify gaps while ensuring timely and accurate reporting of intelligence.​

Report raw intelligence in a timely manner through various forms of media, documents, and general information to determine patterns.

Maintain high-quality procedural, operations, and application documentation.

Sales Representative

Triton Digital - Toronto, ON, January 2018 to August 2018

Canada - Toronto, ON

Responded to customer requests for products, services and company information.

Educated customers on promotions to enhance sales.

Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.

Evaluated account and service histories to identify trends, using data to mitigate future issues.

Consulted with outside parties to resolve discrepancies and create effective solutions.

Social Media Representative

Avenue Road Advertising Agency - Toronto, ON, September 2016 to August 2017

Offering companies social media packages.

Set up new accounts and take care of the administrative works.

Work with Social Media Manager to develop and implement overall strategies and tactics.

Built, implemented, and updated effective SEO strategies.

Helped clients develop website portals and social media pages to promote businesses.

Maximized strategic approaches by keeping a close eye on performance and making appropriate adjustments.

Produced and submitted weekly reports outlining progress against KPI objectives.

Developed paid client ads for use on diverse social media platforms, achieving an average of 100 users per ad.

Drove operational improvements which resulted in savings and improved profit margins.

Control Room Manager

TEN TV - Markham, ON, June 2011 to August 2013

Perform on-air switching for live events.

Operate recording hardware, satellite receivers, and computer-based systems.

Prepare and check material for on-air playback via the automation system.

Verify all material airing by referencing program logs.

Monitor on-air signals for quality control.

Monitor transmitter and tower lights. accurately to meet FCC regulations.

Anticipate and troubleshoot issues when they occur.

Perform other duties as assigned.

Bachelor of Arts in Business Administration

George Brown College - Toronto, ON, August 2013 to May 2016

Skills: SQL · Data Visualization · Microsoft Office · Organization Skills · Social Media Communications · Microsoft Outlook · Research · Marketing · Sales

AEC / DEP or Skilled Trade Certificate in Google Data Analytics Professional Certificate

Google - Remote October 2021 to May 2022

Foundations: Data, Data, Everywhere

Ask Questions to Make Data-Driven Decisions

Prepare Data for Exploration