
Manmohit Singh
Customer Service / Support
About Manmohit Singh:
I am a detail-oriented and analytical Application Support Analyst with a background in Computer Science and IT support, bringing 4+ years of experience in troubleshooting, system analysis, and technical problem-solving. My expertise lies in diagnosing software issues, optimizing application performance, and providing end-user support to enhance business operations.
With a postgraduate diploma from Ontario, Canada, I have honed my skills in SQL, system integrations, and cloud-based applications, making me adept at working in fast-paced, technology-driven environments. I am passionate about improving user experiences through proactive issue resolution and process automation.
I am eager to leverage my technical knowledge and problem-solving abilities to contribute effectively to a dynamic team.
Experience
- Provided technical support and troubleshooting for enterprise applications, ensuring minimal downtime and optimal performance.
- Diagnosed and resolved software, database, and system integration issues while collaborating with development teams for escalations.
- Managed SQL queries for data extraction, performance tuning, and troubleshooting application-related database issues.
- Worked closely with cross-functional teams to support cloud-based applications, system updates, and deployments.
- Documented recurring issues and developed knowledge base articles to improve user self-service and reduce support requests.
- Assisted in system upgrades, patches, and automation to enhance efficiency and security.
- Delivered end-user training and support, ensuring smooth adoption of new technologies.
Education
Postgraduate Diploma in cyber security
Loyalist college, Ontario, Canada | 2024
Bachelor of Computer Science
bachelor in computer applications , India | 2019
✅ Focused on IT support, software troubleshooting, databases (SQL), and system analysis
✅ Gained hands-on experience in application support, cloud technologies, and problem-solving
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