
Manpreet Kaur
Customer Service / Support
Services offered
Dedicated technical consultant with expertise in cybersecurity, committed to safeguarding organizations from evolving threats. Results-driven consultant dedicated to providing top-tier technical support and solutions and has proven track record in implementing robust security measures, and delivering strategic guidance for a safer digital landscape.
Experience
PROJECTS 1. Healthcare provider (US) Public Key Infrastructure (PKI) Management Supporting PKI (public key infrastructure) systems, both internally and externally and manage their lifecycle, covering key requests, generation, distribution, usage through Key factor and DigiCert software tools Providing Administration and Operational support for Endpoint security solutions for large customer environments Certificate lifecycle Management of digital certificates for application owners across various regions. Supporting public key infrastructure systems, both internally and externally Manage encryption keys throughout their lifecycle, covering key requests, generation, distribution, usage Approve issuance of certificates to network NPEs Revocations and renewals. 2. Energy and Utilities providers (Canada) VPN Management - Absolute (Previously, Netmotion) – Tool which allows users to transition from traditional secure remote access technologies to a zero-trust approach, without affecting productivity or admin controls. Configuration and Management of VPN tool Prepared, reviewed, and presented technical reports during Daily Operations meetings with Customer. Created Project SOPs and documentation for processes Lead troubleshooting sessions to resolve network security and remote access issues Handle incident management and incident response tasks 3. Building material manufacturer (Europe) Endpoint Protection, Vulnerability Management, Proxy – Symantec Endpoint Protection (SEPM), Nessus, Forcepoint Blacklisting of malicious IP’s and URL’s Develop and implement endpoint policies and procedures for enhanced security of IT systems which are meeting organizational Security standards and requirements Perform as expert to deliver high quality endpoint security solutions to clients in response to varying business Identify and resolve security issues, vulnerabilities, and discrepancies Designed and Developed Forcepoint Client management tool for agent installation and uninstallation for Local IT Teams in IBM worldwide
Education
Master of Computer Apps
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