beBee background
Professionals
>
London
Margaret Bonilla

Margaret Bonilla

People Ops Lead | Onboarding + SOPs + Workflows

Human Resources

London, Ontario

Social

Services offered

I’ve been working in People Operations and HR since 2011, and I genuinely enjoy making the people side of a business run smoothly. I’m passionate about building simple, clear processes that help teams stay aligned, new hires feel supported, and day-to-day work stops being harder than it needs to be.

I specialize in onboarding coordination, SOP development, workflow optimization, and training enablement. I’m also strong in confidential records management and process audits, with a steady, detail-focused approach to consistency and compliance. Where I add the most value is bringing clarity, structure, and follow-through across teams, especially when work touches multiple departments.

Workflow optimization
Hr
People operations
Onboarding coordination
Sop development
Training enablement
Approximate rate: CAD$ 40 per hour

Experience

Since 2011, I’ve led operations and people-related delivery in fast-paced, distributed environments, including senior leadership and long-term people manager roles. I currently run cross-functional operational execution across Sales, Recruitment, People and Culture Development, and Operations, with accountability for process governance, documentation standards, audits, and follow-through.

Career highlights include scaling hiring operations from 30 to 2,000+ FTE across PH, US, and CA, managing distributed teams (including 2 leads and 13 specialists), improving applicant quality by about 20%, reducing time-to-hire by about 70%, and reducing labour litigation incidents by 85% through stronger documentation and case handling. I’m strongest in roles where I can own end-to-end workflows, tighten handoffs, and raise execution consistency across teams.

Education

I hold postgraduate certificates from Fanshawe College in Operations Management and Human Resources Management, along with a Bachelor’s degree in Psychology. This blend supports the work I do today across process improvement, cross-functional execution, people practices, and operational performance.

Professionals in the same Human Resources sector as Margaret Bonilla

Professionals from different sectors near London, Ontario

Other users who are called Margaret

Jobs near London, Ontario

  • Work in company

    Customer Data Technician

    Canada Life

    A student position available at Financial Horizons as a Customer Data Technician Student. · ...

    London, Ontario

    2 weeks ago

  • Work in company

    Customer Data Technician

    Canada Life

    This is a student position that is 4 months in duration for the term May – August. You must be a student registered in a Canadian College or University.This position is for students returning to school after their work term or requiring a placement as requirements for graduation. ...

    London

    2 weeks ago

See jobs in London, Ontario