Margaret Mosley
Human Resources
About Margaret Mosley:
Hello, My name is Margaret Hewitt and I am a recent graduate of the University of Calgary Human Resource Management Certificate course. I completed my certificate late September, 2022 and am now looking for work in the HR field as well as studying for my NKE which I hope to complete this spring when the dates are announced.
While I do not have direct HR work experience, my experience as a Pension Administrator gave me in depth knowledge on how this aspect of the job is to be handled to maximum efficiency and I look forward to applying the skills I learned in the classroom regarding Payroll and Benefits in a practical setting. I am currently based in Calgary and I look forward to hearing from you regarding this position.
Thank you Margaret Hewitt
Experience
EVERYDAY BANKING SPECIALIST
ATB Financial 2020 – 2021
Provided solutions for customers in regards to their everyday banking needs.
- Maintained positive customer relationships while adhering to the cardholder agreement
- Assisted customers with complex banking issues
- Learned and operated multiple software programs
- Educated customers on how to set themselves up for success and reach financial goals
SR. PENSION SPECIALIST
OMERS 2015 – 2019
Annual reconciliation team member, responsible for reporting member financial information each year for tax reporting.
- Administrated Defined Benefit Pension Plan as per prevailing legislature (ex. PBA and ESA)
- Took ownership of business processes
- Provided support for multiple software programs
- Maintained client records
- Trained junior team members
- Educated clients on complex pension issues
BUSINESS SYSTEMS ANALYST (CO-OP)
RBC 2012-2013
Participated in all stages of the Agile Sprint, beginning with requirements elicitation and ending with product testing.
- Requirements Documentation
- Visio process mapping
- Use Case and Test Case creation and execution
- Product demo to business partners
Project planning and schedule maintenance
Education
HUMAN RESOURSE MANAGEMENT CERTIFICATE
University of Calgary
2021-2022
BACHELOR OF COMMERCE
University of Guelph
2010-2015
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