Maria Orsten

I have a Diploma in Legal Assistant, Administration, Medical Administration, sales representative, and Beauty Advisor Freelancer.

Professional Summary:

Strong organization skills, confident to achieve all expectations required for the position. Excel at executing optimal customer experience and service develop, a deep long lasting and strong relationships with customers. I am multilingual; I speak English, French and Italian. My expertise lies in management, administration, fashion, interior décor, entrepreneurial, marketing, merchandizing, customer relationship development and good work skills with a team.

Skills:

• Management & Marketing Strategies
• Leadership
• Administration
• Communication
• Teamwork
• Problem Solving

Experience:

Beauty Freelancer                                                                              May 2022 – May 2023

ESTEE LAUDER Co.                                                                                      

• To increase sales and make product recommendations
• Provide skincare consultations & customer development

Practicum Student                                                                              Oct 2021 – Dec 2021 

Olsen Law Office

Calgary, AB

Estee Lauder Beauty Advisor                                                             2018 - 2020

Ladies Fragrance Counter Manager                                                   2017 - 2018

Nordstrom

Calgary, AB

• Maximize merchandise presentation to increase volume potential by +20%

Identifying opportunities to grow the business through events and promotions by collaborating with merchant team

• Achieve productivity; line assigned volume, counter volume of 20 % increase, total counter volume, demonstrate productivity through preparing and executing a business plan to optimize resources and deliver results

Lancome & Dior Counter Manager                                                    2013 – 2016

Hudson Bay Co.

Calgary, AB                           

• Execute events, promotions, and business yearly plans to increase volume and profitability
• Building a strong team through positive, proactive communication and coaching to create a relationship with customers
• Demonstrate productivity through preparing and executing a business plan to optimize resources and deliver results
•  
• Education Assistant (Part-Time)                                                                  2008-2018

Sisley Paris Skincare Counter Manager                                                          2002 – 2011

Holt Renfrew

Calgary, AB

• Traveling to Montreal and Toronto yearly for Marketing meetings
• Manage and encourage the team to develop a long lasting customer relationship
• Achieve productivity; line assigned volume, counter volume of 20 % increase, total counter volume

Entrepreneur                                                                                                  1986 – 2000

Prestige Esthetique De La Cite De La Mode

Montreal, Quebec        

• Accounting & Payroll 
• Merchandizing & Marketing
• Retail and spa product purchase
• Scheduling staff meetings and work schedules with employees, and clients

Education:

Legal Assistant – Diploma                                                                 July 16, 2020 – Dec 07, 2021

Reeves College – City Centre

Calgary, AB

• Family Law Procedures, 
• Corporate Law, 
• Real Estate law and Land Titles, 
• Corporate Law, 
• Criminal Law, 
• Civil Litigation, 
• Insurance law, 
• Wills and Estate law, 
• Commercial Law,
• Intellectual property, 
• Credit and Collection Procedures, 
• Torts law, 
• Legal Research, 
• Executive Office Simulation, 
• General Legal Office Procedures and Documentation

Training/Seminars:

Management & Marketing Program                                                              2002 - 2010

Holt Renfrew

Calgary, AB

Management & Leadership                                                                           2017 - 2020

Merchandizing & Planning

Customer Services & Development
 

International School of Haute Esthetique                                                        1984 - 1987  

Montreal, Quebec