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Marjorie Villanueva

Marjorie Villanueva

Quality Assurance Auditor

Tourism / Travel / Hospitality

Markham, Ontario

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About Marjorie Villanueva:

I am a self-motivated and persevering person looking to acquire an opportunity where I can contribute my experiences and enhance my skills and knowledge at a reputable company.

Experience

QUALITY ASSURANCE MAINTENANCE AUDITOR - Cebu Pacific Air (Sept 2016 - Jan 2023) 

  • Conducted internal and external quality audits according to the approved quality audit plan to ensure compliance/conformity to Civil Aviation Regulations, IOSA Standards, company policies and procedures and contracts 
  • Conducted surveillance or spot checks (as needed) at home base and outstations 
  • Prepared audit reports on the areas/departments/ sections audited 
  • Discussed audit findings/observations with concerned auditee and auditee’s immediate superior
  • Evaluated the root cause, immediate and corrective action provided by the audite
  • Prepared daily and weekly report of the accomplishments of the team to the management
  • Conducted vendor evaluation for aircraft parts

BUSINESS OWNER -Tanoshí Takoyaki                                             (May 2020 - May 2022)

  • Accepted customer orders from online and walk-in 
  • Prepared, cooked and dispatched customer orders 
  • Forecasted and procured supplies for weekly inventory of raw materials 
  • Advertised and promoted marketing collaterals using social media platforms 
  • Managed customer feedbacks and queries through surveys 
  • Handled employees and processed payroll

Education

  • Seneca Polytechnic College (ON,Canada)                                     Aviation Operations September 2023 - Present
  • Mapúa University (MNL, Philippines) 2009 - 2016                               B.S. in Industrial Engineering

 

 

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