Mayla Thura

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Cashier, Walmart

 November 2022 – Current

• Operated cash register or POS system to process payment through cash, check and credit card.
• Accepted cash and credit card payments, issued receipts, and provided change correctly.
• Answered customer inquiries and provided store information.
• Helped clients locate specific products, replied to questions, and offered product advice.
• Processed sales transactions to avoid long customer wait times.

Early Childhood Educator, Hopes Home

May 2023- May 2024

• Collaborated with other childcare professionals to continuously improve the quality of care provided to children.
• Managed daily routines including meal preparation, naptime, and activity setup for efficient operations.
• Assisted in monitoring children’s progress by conducting regular observations and assessments as needed.
• Built strong relationships with parents by providing regular progress updates and addressing concerns promptly.
• Promoted emotional well-being through empathetic communication and consistent support during challenging moments.

Customer Service Executive, Watson’s Singapore

November 2017- April 2020

• Answered customer's questions by phone and email, providing company details and policy information as requested.
• Trained and motivated team members to excel in customer service strategies and boost satisfaction levels.
• Applied product and market knowledge to develop customized recommendations for individual customer needs.
• Improved operational efficiency while managing work requests, store inventory, equipment transactions and changes.

Casino Pit Manager, Resorts World Manila

August 2019- May 2015

• Addressed patron complaints and quickly resolved payout errors and disputes.
• Supervised gaming tables and surrounding areas to enforce operational policies.
• Established work schedules and station arrangements for daily shifts.
• Monitored staffing levels for games and tables, arranging staff rotations and breaks.
• Managed and mentored pit staff, resulting in increased efficiency and improved job performance.

April 24, 2024

Saskatchewan Polytechnic

 Prince Albert, SK Canada

 Business Management Diploma

March 2017

Baliuag University

Baliuag, Bulacan Philippines

Certificate in Teaching Education

March 1999

Baliuag University

Baliuag, Bulacan Philippines

Management Accounting Degree