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Smiths Falls
Megha Maiya

Megha Maiya

IT Support Specialist

Customer Service / Support

Smiths Falls, Lanark County

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About Megha Maiya:

I have 6 years of IT Service management experience and technical support services. I am flexible and resourceful team player who takes ownership of operational issues as well as adapts to new environments quickly with a positive learning attitude. 

Experience

I have 4.5 years of experience in Pivotree as Support System Specialist  role whose main task was to handle Jira support tickets( IT Incidents,Changes,Problems and Knowledge base documentation).

I have 2.8 years of experience in Hexo Corp as IT Services Coordinator role whose main task was to be change manager (to handle change request tickets ,coordinate CAB meetings  with inter departments bring changes to efficient closure) and procurement  coordinator tracking IT inventory budget expenses.

Education

Masters in Computer Application

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