Meghan Elias

Hello! I'm Meghan, a passionate hospitality enthusiast eager to join your team. With a knack for making people laugh, forging connections, and a deep interest in food and beverages, I'm thrilled to bring my enthusiasm and skills to your establishment. With previous management positions in various customer service roles and experience in the food industry, I have honed my ability to deliver exceptional service and foster a positive team environment. Creating memorable experiences, anticipating needs, and exceeding expectations are my strengths. Laughter is my secret ingredient, adding warmth and comfort to the dining experience. I continually expand my knowledge in culinary arts, mixology, and wine appreciation, offering insightful recommendations. With multitasking prowess and a calm demeanor, I prioritize attention to detail, efficiency, and going the extra mile. I would be honored to contribute to your team and craft unforgettable moments for your guests. Thank you for considering me!

Oakwood Resort, Grand Bend — Spa Manager & Receptionist (SEPTEMBER 2021 - AUGUST 2022)
● Welcomed guests with a friendly attitude to create a positive first impression
● Followed opening/closing procedures for spa stations
● Managed retail duties such as cashiering, stock replenishing, and
customer communication
● Served as the primary point of contact for spa products and service information
● Kept a solid knowledge of all spa and resort products and services
● Managed spa flow by pairing clients with estheticians and
managing their break schedule

Kazwear Swimwear, Grand Bend — Keyholder (MAY 2021 - SEPTEMBER 2021)
● Greeted customers and determined their needs, providing exceptional assistance in finding apparel
● Maintained high degree of store organization and cleanliness during non-customer serving time
● Managed retail duties such as cashiering, stock replenishing, and customer communication
● Consistently achieved or exceeded daily sales goals

BeaverTails, Grand Bend — Pastry Artist & Cashier (MAY 2018 - SEPTEMBER 2019)
● Greeted customers with a warm smile and listened effectively to provide quick, courteous service
● Prepared and served visually appealing pastries during busy summer seasons
● Maintained café cleanliness, including cleaning tables, condiment bar, and removing trash
● Worked busy shifts on Friday night, Saturday night, and Sunday morning
● Memorized the standard menu and ingredients of each item
● Entered 200+ orders per busy shift with zero errors using POS
● Trained 4 new employees in customer service, conflict resolution, and food safety

University of Ottawa— Bachelor of Social Science (SEPTEMBER 2018 - APRIL 2023)