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mellissa kerr

mellissa kerr

Administration, Customer Service

Customer Service / Support

Hamilton, Ontario

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About mellissa kerr:

As a professional, I bring valuable experience and a dedicated approach to my work. My expertise lies in establishing rapport with clients, with a specialization in quality, speed, and process optimization. I maintain a high level of focus and motivation, striving to assist others, develop relationships, cultivate partnerships, and drive business growth.

Experience

I am an experienced Customer Service Representative skilled in establishing client relationships, optimizing processes, and providing exceptional service. With proficiency in software and customer information systems, I excel in troubleshooting, data accuracy verification, and mentoring. Throughout my career, I've worked in roles such as Technical Customer Service Representative, Customer Service Pharmacy Fulfillment representative, and Customer Service Claims Advisor. I also have experience as a Key Holder and Graphic Designer at The UPS Store.

Education

 I hold an Associate's Degree in Graphic and Digital Design.

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