Mercian Christy Edward
Healthcare
Services offered
I am Mercian Christy Edward, a highly motivated and dedicated professional with a passion for business and healthcare systems. My educational journey includes a Master of Business Administration (MBA) in Entrepreneurship and an Integrated Master of Science (MSc) in Healthcare Systems & Life Sciences, providing me with a unique blend of skills in both business and healthcare domains.
During my academic pursuits, I have delved into various subjects, including Entrepreneurial Leadership, Strategic Management, Business Analytics, and Hospital Information Systems, which have honed my abilities in problem-solving, data analysis, and project management.
In my recent role as an Associate Professional Business Analyst at Dedalus Healthcare IT, I thrived in a dynamic environment, serving as a bridge between technical teams and business stakeholders. I excelled in eliciting and understanding client's requirements, conceptualizing innovative solutions, and implementing them successfully. My experience in coordinating HIS projects across hospitals in the UK and New Zealand region has strengthened my skills in communication, collaboration, and ensuring flawless project execution.
Additionally, my time as an Operations Analyst at Sigaram International provided me with the opportunity to collaborate with stakeholders, improve client services, and generate actionable reports for informed decision-making. Through these experiences, I have developed a keen eye for identifying improvement opportunities and formulating effective strategies.
Beyond my professional endeavors, I am also actively engaged in community service as a volunteer at 'Little Sisters of the Poor,' organizing charity and healthcare initiatives. As a member of Rotary Club, I have coordinated blood donation camps and health check-ups in government schools.
My passion for continuous learning drives me to stay updated with the latest industry trends, evident through my attendance at conferences and workshops on topics ranging from entrepreneurship to healthcare leadership.
As an individual, I am known for my excellent communication skills, analytical mindset, and strong work ethic. I thrive in collaborative settings, and my ability to adapt to diverse environments has been instrumental in achieving successful outcomes throughout my career.
I am now eagerly seeking new challenges and opportunities to apply my knowledge and skills, contributing to the growth and success of an innovative organization. If you are looking for a dedicated, results-oriented professional with a unique combination of business acumen and healthcare expertise, I would be thrilled to be a part of your team.
Experience
I have a strong professional background with a focus on business analysis, project management, and healthcare systems.
In my role as an Associate Professional Business Analyst at Dedalus Healthcare IT, I acted as a bridge between technical teams and the business, where I elicited and communicated client's requirements. I conceptualized and implemented solutions for Healthcare IT projects in the UK & New Zealand regions. Additionally, I produced reports and presentations based on business intelligence data and provided technical documentation and user training during User Acceptance Testing (UAT).
During my time as an Operations Analyst at Sigaram International, I collaborated with stakeholders to define project requirements and created comprehensive project plans. I also made significant improvements in client service ratings by analyzing customer behavior and identifying key performance indicators (KPIs). I developed detailed analytics and reports to facilitate informed decision-making and effectively managed project scope changes through change management strategies.
In my internships, I worked on various management projects in hospitals, where I successfully implemented healthcare IT tools and showcased my problem-solving skills.
I possess proficiency in various software tools, including Power BI, Microsoft Office Suite, JIRA, Visual Studio, and SQL Server Management Studio. Additionally, I have attended conferences and workshops, and actively engage in extracurricular activities, showing my commitment to personal and professional development.
Overall, I possess a combination of analytical and technical skills in the healthcare and business sectors, along with a dedication to community service and continuous learning.
Education
My educational journey has been enriching and diverse. I pursued a Master of Business Administration (MBA) in Entrepreneurship from the University of Pasadena in Hawaii, Western United States, between September 2019 and December 2020. During this program, I delved into courses such as Entrepreneurial Leadership, Strategic Management, Marketing, Finance, Business Plan, and Turnaround Management.
In addition to my MBA, I also completed an Integrated Master of Science (MSc) in Healthcare Systems & Life Sciences at Bharathiar University in Coimbatore, India, from August 2015 to June 2020. Throughout this course, I had the opportunity to study a wide range of subjects, including Business Analytics & Intelligence, Pharmaceutical Management, Quality Management, Hospital Function & Services, and Medical Terminology, among others.
My academic pursuits have equipped me with a diverse skill set and a comprehensive understanding of both business and healthcare systems. I believe this educational background has prepared me well for my professional endeavors, allowing me to bring a unique perspective and valuable insights to any work I undertake.
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