
Merlie Domingo
Customer Service / Support
About Merlie Domingo:
Problem solving, Leadership and Organizational skills, Critical thinking, Microsoft Office skills, Multi-tasking, Team work, Adaptability and Punctuality, Filing, Customer service.
Experience
- Take initiative to proactively share knowledge and/or experience with team members
- Acquire and develop a subject matter expertise of UK pensions for both Defined Benefit and Defined Contribution schemes, their benefit structures and the data and calculations involved in operating them
- Lead from technical perspective, projects associated with analyzing data quality, identifying data issues and proposing solutions
- In conjunction with the Team Leader, ensure that all delivery promises, and performance standards are achieved and prepare written and analytic material that provide recommendations and actions for a variety of services and deliverables
- Adhere to standard processes, procedures and documentation for due diligence exercises
- Ensure that targets and deadlines are met for submission of expenses and timesheets
- Attend client meetings or manager meetings and work with Team Leader to improve operational efficiency and reduce costs e.g. automation, full use of standard products
- Handle a variety of administrative task, like; workload allocation, sending SOD and EOD reports, point of contact in absence of Team Lead and Senior Administrators
- Discuss process updates and conduct error discussion
- Proficient in Microsoft office applications
Education
Bachelor of Science in Accountancy
Professionals in the same Customer Service / Support sector as Merlie Domingo
Professionals from different sectors near North York, Ontario
Jobs near North York, Ontario
-
The Technical Support Specialist I is a primary technical resource for our customers. They will have a keen interest in innovative and creative uses of technology and troubleshooting complex solutions. · ...
Toronto, Ontario1 month ago
-
Auvik's network management software helps IT teams by automating time-consuming tasks and streamlining operations. · You want to work at a company that is building impactful technology. · You want to work with a leadership team who are transparent and trustworthy. · ...
Toronto1 week ago
-
Job Overview · We are seeking a dedicated IT Support Specialist to join our technology team. The ideal candidate will provide technical assistance and support to end-users, ensuring smooth operation of computer systems, networks, and software applications. This role requires stro ...
Toronto, ON ME C15 hours ago