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Michelle Chan

Michelle Chan

Coordinator, People & Culture

Human Resources

Toronto, Ontario

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About Michelle Chan:

CPHR (Chartered Professional in Human Resources)

CTMP (Certified Talent Management Practitioner) 

My extensive involvement with leadership, organizational development, and change management, matched with my natural propensity towards human psychology, cross-cultural understanding, business systems and technology gives me a unique voice in consulting, implementing, and executing sustainable and agile businesses practices leading into the future. My passion, energy, and dedication translates into my work ethic and those around me, allowing me to thrive in even the most demanding and fast-paced environments. 

In my journey thus far, my passion for people operations, strategic management, leadership, talent development, and cultural understanding has evolved into my personal mission to use my expertise towards guiding and unlocking human potential and transformational change. I approach this, leveraging various lenses, including business strategy, human resources management, psychological and sociological understanding, design thinking, and cultural understanding. All of which, can be encompassed by the term human experience design. 

Demonstrated Success in: 
• Organizational Development
• Change Management / Pandemic Response & Sustainability 
• Leadership Training & Development 
• Project Management
• Product Development
• Employee Engagement; Hybrid & Remote Engagement 
• Implementing Culture & Systems of Learning 
• Recruitment & Selection 
• Onboarding & (Re)Integration into the Workplace

Experience

Demonstrated success as a regional executive in a global non-profit, advisor to Sr. Manager, President and CEO. 

Education

BComm in Human Resources and Psychology. 

CPHR (Chartered Professional in Human Resources)

CTMP (Certified Talent Management Practitioner) 

Certified in Gold Guest Services 

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