Michelle Rincón Gómez

Interior Decorator student seeking a part-time job in a reputable organization to expand my learnings, knowledge, and skills, as well as, use my interpersonal abilities to achieve the goals of a company that focuses on customer experience.

Personal Shopper  2023

Loblaw Companies; Ottawa, ON.

Responsibilities:

• Fulfilling online and phone orders.
• Process shopping orders.
• Delivering items to customers' cars.

Quality Assurance Assistance 2022

Lean Solutions Group, Colombia.

As a Quality Assurance Assistance, I was responsible for monitoring, inspecting, and proposing measures to correct or improve an organization's final products to meet established quality standards.

Responsibilities:

• Performing routine inspections and quality tests.
• Identifying and resolving workflow and production issues.
• Ensuring that standards and regulations are as expected.

Data entry clerk and Logistic Coordinator 2018 – 2022

Lean Solutions Group  (ITG Transportations Services INC.), Colombia.

I was responsible for inputting a high volume of data into the organization's systems. As a Logistics Coordinator, I was responsible for ensuring the distribution of materials was finished without issues.

Responsibilities:

• Manage clients and customers.
• Maintains database by entering new and updated data and overseeing logistical operations.

Customer Service Agent 2016 – 2018

Atlantic International BPO (Greyhound Lines, Inc.), Colombia.

I was responsible for helping the customers with questions, complaints, concerns, or any issues that they might have with the service.

Responsibilities:

• Manage complaints regarding the establishment's goods, services, and policies.
• Answering questions about a company's products or services.
• Processing orders and transactions.

Interior Decorating Diploma                                                                                      Currently Studying.

Algonquin College