
Mihir Lakhani
Retail
About Mihir Lakhani:
Developing business plan for managing organizational sales
Setting up of planned sales targets individually and as a team and see to it that its being met
Oversee sales team performance, schedule work and assign duties to sales team
Hire, train, counsel, motivate and supervise sales team
Promoting of the products for sales
Increase sales volume by identifying different strategies and opportunities and analyzing reports prepared by sales team with the help of recorded, compiled and sorted data
Experience
April, 2020 - Jan, 2023
Sales Manager in Parin Engineering, Mumbai, India
Developing business plan for managing organizational sales
Setting up of planned sales targets individually and as a team and see to it that its being met
Oversee sales team performance, schedule work and assign duties to sales team
Hire, train, counsel, motivate and supervise sales team
Promoting of the products for sales
Increase sales volume by identifying different strategies and opportunities and analyzing reports prepared by sales team with the help of recorded, compiled and sorted data
April, 2018 - March, 2020
Sales Executive at Parin Engineers, Mumbai, India
Connecting with potential customer by calls, email or in person visit
See to it that sales targets set monthly, yearly are being met
Ensuing finished goods are available in stores in case of customer’s urgent requirements
Develop and maintain good relations with customers
Understanding of ideal customer for the product and lead generation
Sending quotation and proposal to the customer
Resolve customer complaints and queries and attend inquiries
April, 2016 - March, 2018
Purchase Co-ordinator at Parin Engineers, Mumbai, India
Preparing and processing of purchase orders from purchase requisition for merchandize items
Maintaining contacts and relations with suppliers
Co-ordinate with suppliers for timely delivery
Float RFQ, receive quotation, compare quotation and select the best possible vendor
Recording, maintaining and documenting all supplier purchase order related data
Implementing purchase strategies in line with market trends while taking into account standard operating procedure of the company
Arranging shipment from supplier end while managing freight negotiation with carrier in such a way that shipments are consolidated to save import freight and following up with carried till shipment reached warehouse
Keeping customer informed about delivery schedule, serve customer with any urgent requirement and track and follow up on shipment till it reaches customer workplace
April, 2014 - March, 2016
Store Supervisor at Eden Supermarket, Thane, India
Training and hiring of new staff members. Communicating job expectations, appraising job results, motivating, coaching, counseling and disciplining employees
Handling customer requirements, comments and complaints and see to it that they have good customer experience
Analyze market trend , offer and keep in display such products that will appeal customer
Monitor inventory levels on regular basis, see to it that minimum, maximum and reorder levels are properly set and conduct cycle count on regular intervals
Performing annual and monthly budget, forecasting sales and keep records of sales team performance and sales volume
Keep constant check on profitability of the store and manage finances
Scheduling work and work shifts , assigning of duties and supervising work of the staff
Ordering of below inventory level merchandize items
Organize, direct, plan and conduct optimum day-to-day operations by following the safety and health policy guidelines and in compliance with company standard policies and procedures
June, 2012 - March, 2014
Merchandizing stores associate at Eden Supermarket, Thane, India
Receiving of material pertaining to purchase, unpacking them, organizing them, stock them in store room and maintain inventory, paste barcode price tags for sales
Handling customer requirements and giving them good customer experience
Putting merchandize items on shelves on store shop floor for sales. Replenish items once the level for particular items on shelves goes missing
Place items which are not sold and at cash counter at its desired location
Perform cash handling. Assist in exchange or replace, in return of merchandize items bought previously
Interacting with customer about different programs and schemes they can get on the purchase of products
Keeping the store clean and organized
Education
July, 2009 - May, 2012
Bachelor’s Degree in Mechanical Engineering, University of Mumbai, India
July, 2006 - May, 2009
Diploma Degree in Mechanical Engineering, University of Mumbai, India
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