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Mihir Lakhani

Mihir Lakhani

Sales Manager

Retail

Surrey, Metro Vancouver Regional District

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About Mihir Lakhani:

 Developing business plan for managing organizational sales
 Setting up of planned sales targets individually and as a team and see to it that its being met
 Oversee sales team performance, schedule work and assign duties to sales team
 Hire, train, counsel, motivate and supervise sales team
 Promoting of the products for sales
 Increase sales volume by identifying different strategies and opportunities and analyzing reports prepared by sales team with the help of recorded, compiled and sorted data

Experience

April, 2020 - Jan, 2023
Sales Manager in Parin Engineering, Mumbai, India
 Developing business plan for managing organizational sales
 Setting up of planned sales targets individually and as a team and see to it that its being met
 Oversee sales team performance, schedule work and assign duties to sales team
 Hire, train, counsel, motivate and supervise sales team
 Promoting of the products for sales
 Increase sales volume by identifying different strategies and opportunities and analyzing reports prepared by sales team with the help of recorded, compiled and sorted data
April, 2018 - March, 2020
Sales Executive at Parin Engineers, Mumbai, India
 Connecting with potential customer by calls, email or in person visit
 See to it that sales targets set monthly, yearly are being met
 Ensuing finished goods are available in stores in case of customer’s urgent requirements
 Develop and maintain good relations with customers
 Understanding of ideal customer for the product and lead generation
 Sending quotation and proposal to the customer
 Resolve customer complaints and queries and attend inquiries
April, 2016 - March, 2018
Purchase Co-ordinator at Parin Engineers, Mumbai, India
 Preparing and processing of purchase orders from purchase requisition for merchandize items
 Maintaining contacts and relations with suppliers
 Co-ordinate with suppliers for timely delivery
 Float RFQ, receive quotation, compare quotation and select the best possible vendor
 Recording, maintaining and documenting all supplier purchase order related data
 Implementing purchase strategies in line with market trends while taking into account standard operating procedure of the company
 Arranging shipment from supplier end while managing freight negotiation with carrier in such a way that shipments are consolidated to save import freight and following up with carried till shipment reached warehouse
 Keeping customer informed about delivery schedule, serve customer with any urgent requirement and track and follow up on shipment till it reaches customer workplace
April, 2014 - March, 2016
Store Supervisor at Eden Supermarket, Thane, India
 Training and hiring of new staff members. Communicating job expectations, appraising job results, motivating, coaching, counseling and disciplining employees
 Handling customer requirements, comments and complaints and see to it that they have good customer experience
 Analyze market trend , offer and keep in display such products that will appeal customer
 Monitor inventory levels on regular basis, see to it that minimum, maximum and reorder levels are properly set and conduct cycle count on regular intervals
 Performing annual and monthly budget, forecasting sales and keep records of sales team performance and sales volume
 Keep constant check on profitability of the store and manage finances
 Scheduling work and work shifts , assigning of duties and supervising work of the staff
 Ordering of below inventory level merchandize items
 Organize, direct, plan and conduct optimum day-to-day operations by following the safety and health policy guidelines and in compliance with company standard policies and procedures
June, 2012 - March, 2014
Merchandizing stores associate at Eden Supermarket, Thane, India
 Receiving of material pertaining to purchase, unpacking them, organizing them, stock them in store room and maintain inventory, paste barcode price tags for sales
 Handling customer requirements and giving them good customer experience
 Putting merchandize items on shelves on store shop floor for sales. Replenish items once the level for particular items on shelves goes missing
 Place items which are not sold and at cash counter at its desired location
 Perform cash handling. Assist in exchange or replace, in return of merchandize items bought previously
 Interacting with customer about different programs and schemes they can get on the purchase of products
 Keeping the store clean and organized

Education

July, 2009 - May, 2012
Bachelor’s Degree in Mechanical Engineering, University of Mumbai, India
July, 2006 - May, 2009
Diploma Degree in Mechanical Engineering, University of Mumbai, India

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