beBee background
Professionals
>
Coquitlam
Mike Lee

Mike Lee

Customer Service Representative @ Citi Bank

Customer Service / Support

Coquitlam, Metro Vancouver Regional District

Social


About Mike Lee:

  • responsible for Citi’s inbound corporate card sales for the Korean market.
  • helped clients navigate products suited to their needs by listening to their problems and proposing relevant solutions. 
  • exceeded sales quota by +15% for 2022

Experience

Citibank | Inbound Customer Service Representative from 2017 to 2022

  • responsible for Citi’s inbound corporate card sales for the Korean market.
  • helped clients navigate products suited to their needs by listening to their problems and proposing relevant solutions.
  • exceeded sales quota by +15% for 2022.

Citibank | Branch Manager from 1991 to 2017

  •  joined as a teller in 1991 and eventually moved up to branch manager.
  • responsible for all operations at Citi’s Gang Nam branch. Ensured customers fulfilled their banking needs (loans, deposits) successfully.
  • managed and helped banking staff to meet their professional goals while ensuring that the Gang Nam branch met its goals

Education

I have a Masters of Finance from the University of Illinois Urbana Champaign and a Bachelors in Business Administration from the University of Soong Sil

Professionals in the same Customer Service / Support sector as Mike Lee

Professionals from different sectors near Coquitlam, Metro Vancouver Regional District

Other users who are called Mike

Jobs near Coquitlam, Metro Vancouver Regional District

  • This part-time role at BMO Financial Group involves delivering exceptional customer service to clients. Key responsibilities include identifying customer needs and providing advice on financial solutions. · • Welcomes customers warmly and meets their banking service needs with se ...

    Surrey

    3 weeks ago

  • Delivers exceptional service to BMO customers and prospects. Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. · ...

    Vancouver

    3 weeks ago

  • Delivers exceptional service to BMO customers and prospects. · Identifies customer needs and provides advice and guidance regarding financial solutions that are in the best interests of customers. · Works collaboratively within the branch and through various channels with BMO par ...

    Vancouver

    2 weeks ago