Mitesh Shah

An experienced global professional with 25 years in operations, back office & finance working for global companies, logistics, warehouse, banks, insurance & asset management companies as well as their call centers. Experienced in back-office operations, managing and execution of migration/transitions of global projects talent acquisition and hiring, SAP, ERP, CRM system, pre/post-campaign, churn analysis and retention analysis. Proficient in data analysis, preparation and transformation. 

Data Analyst, RBC      Dec 2021 till April 2023
Gathering, Analyzing, validating process and operational documentation, preparing user test and test results records. Liasing with different departments of operations to perform process improvements from end to end process cycle. 
Carrying out complex research activities and process in relation to requests received for securities set up and maintenence. 
Process improvements with skillful research and techinacal analysis and implementation to improve efficiancies, lean processes and reduce reduancies. Made contribution in process documentation and mapping. Contributed ideas which helped to reduce 2 FTE costs and process alignment in related to touch points in the process which in turn improved turn around time.
Communicating professionally with portfolio managers, custodians,        issuers, data vendors, brokers, auditors.
Review and monitor all set up to ensure timely follow up and resolution.
Being a team player, participation in team activities, cross training  activities and provide coverage during crunch and overtime.

Pricing Specialist, State Street Corporation    Oct 2017 till Dec2021
State Street Corp is 225 years old leading financial investment banking company. It handles more than10% of world’s assets.
Being a part of Securities Valuation team serving internal & external clients (pension funds, hedge funds and mutual funds). Well versed with using vendors like Bloomberg, ICE, Markit etc
Preparation and delivery of daily market valuation report for clients and/or their agents in a timely manner in accordance with their agreement, standing instructions and best market practices.
Ensure the receipt of all pricing feeds, broker quotes, back-up pricing sources and other relevant data on a daily basis.
Identify research, communicate and resolve fair value situations where prices breaking set tolerance levels.
Gathering and analyzing corporate actions information and impact on the prices.
Reviewing and validating current data with the past figures, performance and reports for
consistency.
Reconciliation of prices and vendor source at frequent intervals.
Contributing on various team projects towards automation and improvement of operations leading to increase in efficiency by 32%.
Potential sanctions screening risks and matches are identified, reviewed to identify false positives, transactions requiring further information and suspicious transactions requiring further action.
Carry out complex research/investigations in order to confirm whether or not the potential matches to Global sanctions lists are actual matches according to laid down guidelines.
Analyze potential matches on swift messages/payments from local and international business units to make an informed decision. Screening sanctions applications used like Lighthouse, Money Transfer System (MTS) & Firco.

Bachelor of Commerce