Mohamed Motawei

I am a well-organized, hard-working person who loves the administrative assistant job

2023           Station Attendant, Air Canada, Ottawa, Ontario, Canada

Duties:                                  

• Managing baggage and freight, plus operating a variety of equipment 
• Driving and operating aircraft servicing vehicles and equipment 
• Marshalling or towing aircraft to gate positions for passenger boarding and deplaning 
• Safely and efficiently handle all cargo/mail through facilities 
• On-loading and off-loading cargo/mail to and from aircrafts
• Preparing aircraft for arrival and departure 

2022         Office Manager, Eureka Leaders Center, Ottawa

Duties

- Handling office tasks, such as filing, and generating reports

- Providing scheduling support 

- Making travel arrangements

- Screening phone calls and routing callers to the appropriate party

- Using computers to generate reports, transcribe minutes from meetings, and create presentations

- Maintaining polite and professional communication via phone and e-mail

2020                   Personal Administrative Assistant, Ottawa, Ontario

Duties

• Preparing invoices, presentations, brochures, publications, reports and related material from machine dictation and handwritten copy
• Typing letters, reports, and other documents
• Answering telephone and e-mail enquiries
• Organizing files and keeping records
• Preparing minutes of meetings 
• Compiling data and statistics
• Arranging travel schedules and make reservations
• Sending invoices and receiving transactions 
  1. Front Desk Agent, Auberge de la Gare, Gatineau, Quebec

Duties

• Greeting guests upon their arrival and providing a hospitable welcome
• Recording client information in the company’s guest book or internal database and directing them to their designated rooms
• Receiving calls, conducting room reservations, and verifying existing booking
• Organizing transportation services and making restaurant reservations for guests upon request
• Processing customer payments and presenting them with the bill upon check-out
• Assisting guests who request additional services including catering, wedding bookings, and retreat activities 

(The hotel was sold, so the old team was replaced by another one.)

2014-2019       Freelance Translator, Ottawa, Ontario 

2014                Worker, Almond Factory, Gatineau, Quebec

2013-2016       Security Guard, Iron Horse Security, Ottawa, Ontario

2007-2012       Linguist, US Military Base, Doha, Qatar

2001- 2005           Office Manager, Masah for Export and Import (a company that imports and exports foodstuff), Mansoura, Egypt 

Duties

• Maintaining workflow, using the BF system, implementing cost reduction, and developing reporting procedures 
• Creating and revising procedures and evaluating personnel and technological requirements 
• Adjusting staff schedules, updating master calendar, and coordinating meetings
• Picking up supplies and office equipment
• Filing forms and documents 

1999-2001       Secretary and Human resources (HR) specialist, Al-Salam Palace Hotel (a 4-star hotel), Abha, Saudi Arabia 

1998-1999    Receptionist, Gresham Hotel (a 3-star hotel), Cairo, Egypt 

2022                            BA degree in French, Carleton University, Ottawa, Ontario, Canada 

2016                            MA degree, Political Science Department, School of Public Policy and Administration, Carleton University

2002-2003                   Preliminary Course for Joining the Diplomatic Corps, Faculty of Economy and Political Science, Cairo University, Cairo 

1993-1997                   BA in the English language and literature, Faculty of Arts, Mansoura University, Mansoura