About Mohd. Asim Khan:
Looking forward to an opportunity in an atmosphere where I can make a difference and not just be another Payroll figure, with an ambitious pace and desire to scale the peaks of professional excellence.
Experience
- Advised, and supported existing potential customers with positive experiences and engaged
- Managed Inbound customer calls, with confidence and delivered solution-oriented suggestions to the inquiries in a pleasant, courteous, professional manner.
- Identified the customer needs, Documented the requirements of the system, Analysed the information, and assisted based on the nature of the inquiry.
- Strived to Achieve and improve Customer service and maintain the productivity target by 400%
- Fulfilled Customer Brand Expectations that goes with the policy and Ethical Practices, in the mean while maintained the Quality-of-Service Delivery by assessing needs of Clients.
- Used telephone to reach out to the customer and established procedures when mitigating complaints.
Education
Pursuing Post-Baccalaureate Diploma in Business Analytics (Cape Breton University)
Bachelor’s in CS Engineering, MIT University, India- 2016-2020
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