Mohini Watave

Adept in technology management, supported platform version upgrades from London Patch until San Diego , infrastructure deployment solutions, requirements analysis, process design and ServiceNow applications- including ITSM, ITOM, CMDB, ITBM (SPM) , CSM, ITAM, Vulnerability response ,developing solid partnerships, providing client support and building strong teams.
Experience dealing with C-Suite and Senior Executive levels of Canadian and US corporations
Promote Project Management Office (PMO) on best practices that aligns with the company’s goals
Manage the Project Management Office, created an organization delivery guide with defined project 
management process
Expertise with Agile and Waterfall project management practices for Software Development lifecycle (SDLC)
Expertise in SAAS implementations : Customer Service Management (CSM), Field Service Management (FSM), and IT Asset 
Management (ITAM) for Software Asset Management (SAM), Hardware Asset Management (HAM)
Continual Service Improvement (CSI), ITSM - IT Service Management

Expertise in CMDB - Kubernetes OpenShift Technology , Devops , Internet facing and asset identification for ITOM Discovery

Possessing a thorough understanding of the ITIL framework, including all aspects of change management, project management, strategy, financial forecasting, PM Audits and planning. 

Highly results driven, analytical and passionate, with a desire to lead and solve difficult business challenges effectively while prioritizing clients’ needs and delivering an exceptional customer experience.

Strategic Development & Execution - Managing the day-to-day project or Program activities of highly complex project(s) in Software Asset management - ALM ServiceNow following Technology’s project Leading the delivery team throughout the engagement, close collaboration with stakeholders
Managing the engagement governance, timeline, scope, risk, change management, resourcing, reporting, and financials and understanding the goals and align the deliverables by proactive communication between Client, Account Executive and Service Delivery Operations
End to end budget analysis, actuals vs forecast, accruals – overlooking, SLA and KPIs management
Managing Customer Outcomes to achieve the engagement's deliverables and promote the clients’ expected results, Apple Express Integration Projects
Identifying gaps between actuals and plan of record, proposing solutions, escalations, RAID calls
Leveraging ITBM module to manage end to end portfolio management
Recommending resource utilization to ensure that allocated resources are mapped to the forecasted resource needs
Prioritizing of projects to optimize the allocation of resources to meet program objectives and targets or support new initiatives
Building and managing the program schedule, defining the critical path and tracking activities to ensure that projects are meeting agreed upon deadline 
Preparing and communicating status reports, and escalating critical issues to internal leadership and steering committee members
Meeting program funding objectives and targets by forecasting requirements, preparing an annual budget, scheduling expenditures, analyzing variances, and initiating corrective actions.
Achieving program objectives by contributing information and recommendations to strategic plans and reviews, preparing, and completing action plans, implementing productivity, quality, change management and customer-service standards.

Bachelors in Engineering