Mohiul Islam

I am a dedicated sales and marketing professional with over 6 years of experience in driving customer satisfaction and business growth. My expertise lies in sales strategies, client relations, and merchandising, allowing me to excel in dynamic environments. I thrive on new challenges and am passionate about contributing to an organization's success through innovative ideas and strong communication skills.

Senior Sales Representative                                                                                                                               May 2023 to Present

PC Financial, SDI Marketing, Edmonton, Canada

• Collaborating with team members to promote products and increase company sales.
• Developing and implementing sales strategies to attract and engage prospective clients, resulting in a 20% increase in sales.
• Achieving and exceeding monthly and annual sales targets, demonstrating a consistent track record of high performance.
• Arranging training for new sales staff and preparing their performance reports.
• Providing exceptional customer service by addressing client inquiries, resolving issues, and building long-term relationships.

Sales Associate                                                                                                                                         June 2022 to April 2023    

    7-Eleven Canada, Edmonton, Canada 

• Helped customers find items they were looking for, answering questions, and offering opinions.
• Handled cash, debit, and VISA transactions with customers.
• Maintained a professional attitude with sincerity and enthusiasm reflecting the store's commitment to our customers.
• Approach each situation confidently and enthusiastically to promote and sell the products.

Merchandising Store Associate                                                                                                October 2021 to May 2022

Walmart, Edmonton, Canada

• Replenished inventory on shelves, ensuring products were well-stocked and easily accessible.
• Maintained accurate product availability and presentation, contributing to a pleasant customer shopping experience.
• Adapted quickly to fast-paced situations, supporting store operations and customer needs.
• Monitored inventory levels and coordinated with the stockroom to prevent shortages.
• Assisted in organizing promotional displays and attracting customer attention.
• Collaborated with team members to rearrange store layouts during seasonal transitions, ensuring optimal product placement.

Bachelor of Science in Civil Engineering