
Monica Cheng
Customer Service / Support
About Monica Cheng:
I have spent most of my life in the air in the last two decades. Through this career, I have gained the experience to become an adaptable, reliable, and independent employee who can effectively plan and prioritize work. I have learned that my passion lies in the Aviation and Hospitality industry. I have spent many hours mentoring, training, and excelling in this industry.
Experience
I have worked in a Supervisory role for over 20 years. As a Senior Purser, I was second-in-command in all aspects of the safety and well-being of the passengers on board. I also managed a team of people to ensure safety and service standards were maintained. I was a positive role model, respectfully mentoring, coaching, and giving feedback to team members.
I also have significant experience working as a Corporate Flight Attendant on private charter jets.
Education
Corporate Flight Attendant Safety and Services Training
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