Monica Haydee Rosas Gamboa
Technology / Internet
Services offered
Systems Analysis: Over 7 years of hands-on experience in analyzing complex IT systems, understanding user requirements, and optimizing processes for enhanced efficiency.
Software Development: A seasoned Software Developer for the past 5 years, contributing to the full software development life cycle with a focus on quality code and impactful solutions.
Project Experience: Successfully delivered a diverse range of IT projects, demonstrating adaptability and a commitment to staying at the forefront of technological advancements.
Experience
- Assess, propose, and implement commercial information system solutions to enhance and automate the company's processes.
- Analyze, document, and address customer requirements.
- Facilitate communication between technical and non-technical teams.
- Develop and implement policies and procedures across the software development life cycle to improve and guarantee the optimal operation of diverse information systems.
- Analysis, design, development, and maintenance of key reports for informed decision-making.
- Ensure the protection of confidential data and technological infrastructure against cyber threats.
- Formulate policies, procedures, and contingency plans to mitigate the impact of security breaches.
- Maintain the technological infrastructure in optimal conditions and manage IT infrastructure inventory.
- Evaluate new technological trends and determine how they can benefit the company.
- Assess security risks and address them accordingly.
- Provide technical support for computers, telephony, and printers.
- Establish key performance indicators (KPIs) to assess the effectiveness of IT operations and make continuous improvements.
Education
DATA ANALYSIS, BIG DATA, AND BUSINESS INTELLIGENCE
TREBAS INSTITUTE, MONTREAL, April 2022 - August 2023
BACHELOR'S DEGREE IN ADMINISTRATIVE INFORMATICS
UNIVERSIDAD AUTONOMA DEL ESTADO DE MEXICO, August 2000 - June 2005
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