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Mounika Vankadaru

Mounika Vankadaru

Brampton, Ontario

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About Mounika Vankadaru:

Strongly motivated individual looking for a position as a Customer Service Representative

Experience

  • Managed a high-volume workload (voice calls) within a deadline-driven environment.
  • Analyzing the needs of the customers and suggesting the best suitable product for them.
  • Providing prompt, accurate and appropriate product information, assisting in order processing, listening to issues and periodic follow up with the customers.
  • Maintaining the Service Level Agreement norms and following the guidelines for respective processes.
  • Documenting accurate notes on the customer’s account to maintain the status for different departments.

Education

Completed my Bachelors in Computer Science and Engineering 

Pursuing International Business Management in Canada

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