Muhammad Sami Khan

Accomplished IT Professional with 5 years of experience in IT support, networking, data center operations, and server administration. Currently thriving as a Server Build Technician, with extensive expertise in the assembly, configuration, and deployment of Intel and AMD servers, as well as Cisco Layer 2 networking equipment. Adept at diagnosing hardware issues, conducting quality assurance, and optimizing data center performance. Proficient in utilizing industry-leading tools such as ServiceNow and dcTrack to streamline operations and ensure seamless service delivery. Committed to achieving exceptional outcomes in high-pressure environments, with a focus on problem-solving, technical proficiency, and meticulous attention to detail.

I am currently working as a Datacenter Technician at IBM since January 2025, where I focus on server assembly, configuration, and deployment within enterprise environments. Previously, I worked as a Datacenter Technician at Desjardins from April 2024 to November 2024, and as a Data Center Technician at Spark Centre from January 2022 to March 2024, gaining extensive experience in IT infrastructure, system administration, and technical support.

I hold a Bachelor of Science in Computer Science from Ontario Tech University in Oshawa, Ontario (in-progress) and an Advanced Diploma in Electronics Engineering Technology from Seneca College in North York, Ontario. These academic programs provided me with a strong foundation in computer systems, networking, programming, and electronic technologies, supporting my professional growth in the IT and data center field.