Muhsina Hassan

I am self-motivated, efficient and like to pay great attention to detail in my work. My familiarity with network infrastructures like Cisco, routers, switches and modem allows me to find creative solutions to maintain trouble-free networks. In addition, I have experience in configuring and installing PC hardware, internal applications, and general troubleshooting. My ability in superior problem solving and troubleshooting has allowed me to succeed. I have demonstrated success in this capacity in the past and intend to continue the same into the future.

Detail- oriented and knowledgeable IT support technician with extensive experience assisting customers with various hardware and software related issues in small and large corporations. Provided in-depth technical support to clients at a Tier 2 and escalation level. A strong work ethic, infused with a unique ability to work independently, as a team and to accomplish projects on time. Expert in troubleshooting, diagnosing software / hardware Issues and remote support. Currently Looking for an opportunity to enhance experience and skills with providing technical support

College Diploma: Networking And Security
L'institut superieur d'infomatique - Montreal, QC
Bachelors: Computer Science
Al-ameen college - Kerala, India