Munif FAdhl

Results-oriented eCommerce and Operations professional with 7+ years of experience in logistics, supply chain management, and eCommerce systems. Expertise in scaling fulfillment operations, designing KPIs, and managing complex projects. MBA graduate with CAPM certification, skilled in driving process efficiencies and automating workflows.

eCommerce Operations Analyst | Spinrite Yarns

Remote | May 2022 – Present

• Shifted operations from 3PL to in-house fulfillment, scaling daily order processing from 300 to 1,500.
• Designed KPI frameworks to monitor in-stock levels (98%), on-time shipping (98%), and full order shipments (95%).
• Co-managed warehouse automation project, reducing manual labor through label printing automation.
• Developed replenishment strategies for optimal inventory levels.
• Administered third-party order management systems, resolving issues and integrating new sales channels.

Sr. Business Analyst, EDI Finance | Loblaw Companies Limited

July 2019 – May 2022

• Coordinated major EDI projects, including cloud migrations, SAP testing, and EDI map development.
• Owned Vendor ASN delivery variance program, conducting quarterly audits and generating reports for 1,200+ stores, recovering $5+ million annually.
• Automated reporting processes using Excel VBA, enhancing data accuracy and productivity.
• Handled EDI technical escalations, vendor onboarding, and UAT testing for projects.

Operations Consultant | Menē Inc.

October 2018 – March 2019

• Streamlined operational processes for a jewelry start-up, creating dynamic sales reporting and inventory tools.
• Developed and launched a wholesale division, contributing to company growth.

Operations Consultant | Dream Payments

September 2017 – October 2018

• Managed hardware logistics for mobile debit and credit terminals, maintaining inventory through Shopify, Amazon, and distributors.
• Coordinated supplier relations, hardware QA, and support services, driving operational efficiency.

Project Coordinator | GEODIS

April 2016 – September 2017

• Oversaw logistics for international luxury hotel development projects, managing up to 8,000 transport moves annually.
• Ensured timely delivery through sea, air, and land logistics, maintaining white-glove service standards.

Inventory Control Expert | Microsoft

April 2014 – August 2015

• Saved $257,000 in inventory costs by implementing reordering strategies during high-volume seasons.
• Led inventory auditing and reordering processes, maintaining operational excellence in a retail environment.

Other Roles

• Customer Service Representative | TD Canada Trust
• Student Admissions Representative | Sheridan College

• MBA | Quantic School of Business and Technology (2020–2021)
• Bachelor of Applied Business in Global Business Management | Sheridan College (2012–2015)
• Certified Associate in Project Management (CAPM)
• Future Goal: Project Management Professional (PMP) Certification