Muskan Jain

I am a results-driven professional based in London, ON, with extensive experience in customer service management, travel coordination, and sales operations. I excel in enhancing customer satisfaction, streamlining operations, and driving business growth through data-driven decision-making and strong leadership. With over two years of success in managing client relationships, upselling, and handling complex travel itineraries using systems like Amadeus, I demonstrate exceptional organizational and communication skills. I am passionate about delivering high-quality service, supporting business objectives, and continuously improving processes across the financial services, retail, hospitality, and travel industries.

I have over three years of professional experience spanning customer service, travel coordination, and sales management. I have successfully led teams, managed client relationships, and optimized operations across the financial services, retail, and travel sectors. Skilled in upselling, data analysis, and handling complex itineraries through Amadeus, I consistently enhance customer satisfaction and drive business growth. My background combines strong communication, leadership, and problem-solving abilities with a passion for delivering exceptional client experiences.

I hold a Bachelor of Business Administration from JG Institute of Business Administration, providing a strong foundation in business management and operations. She further specialized with a Global Business program from Seneca College in Toronto, enhancing my expertise in Business management, customer relations, and global market dynamics. This combination of business and tourism education supports my ability to deliver strategic, customer-focused solutions across diverse industries.