About Muskan Malhotra:
Excellent written, communication, interpersonal and problem-solving skills with ability to work in multicultural environment
• Ability to work in fast paced, high demand environment effectively
• Competent in Microsoft Word, Power point and Internet application
• Strong customer services skills, Constantly seeking new ways to improve customer service
• Highly driven, Active Listener, Creative, innovative, high energy with good judgement and a
practical understanding of clients/sales dynamics
• Dedicated individual with proven sales record and ability to multi task between various
responsibilities
Experience
• Providing Customer Service for residents, visitors, and guests
• Answering phone calls to take messages, answer questions, and provide information on duty
• Monitoring and responding to CCTV of assigned areas
• Protecting the property from theft, accidents, fire, and other threats
• Enforcing access control and assuring that only authorized personnel enter the building
• Writing accident and incident reports for any suspicious activities or safety hazards
Education
Business Management Program, Humber College, Ontario
January 2018-May 2019
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