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Naira Shahzad

Naira Shahzad

Administration Professional

Wellness / Beauty

Edmonton, Alberta

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About Naira Shahzad:

• MS Word—2013, Excel–2013

• Schedule appointments for the customers

• PowerPoint Slides and Projects

• Goggle docs, sheets, and drive

• Data entry, Management

• Customer service

Experience

MARCH 2018 –FEBRUARY 2023

EMPLOYEE, MCDONALDS

▪ Deliver Customer-Services

▪ Process cash, debit, and credit transactions

▪ Stocking, arranging, and data entry

▪ Resolve customer problems, while managing multiple duties and fulfilling sales expectations by upselling the products

JULY 2021 – NOVEMBER 2021

TSR (CALL CENTRE AGENT), SHAW COMMUNICATIONS INC.

▪ Receive calls from customer about Internet and Cable support/ inquires

▪ provide Technical Support/ trouble shooting (Internet, Cable, Tv)

▪ Book a technician or service call for customers


 

Education

Administration Diploma

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