About Nathan Lee:
Nathan Lee is a seasoned technology executive with over 25 years of experience in the industry. He has a passion for helping businesses harness the power of technology to drive growth and achieve their goals. As the former owner and operator of an IT Managed Service Provider for the Calgary SMB market for over 15 years, Nathan is a trusted advisor to many professional service firms. Upon the successful sale of his business, he has taken an active role in business development as Vice President of Sales and Marketing in the MSP consulting space, providing measurable consulting services to help businesses grow and for their clients to get the most from their IT investments.
Nathan is a mentor and coach to young entrepreneurs and actively participates in youth leadership and development programs. He is also a passionate outdoorsman and basketball coach and enjoys fly fishing, camping, and adventure sports. Nathan's mission is to ignite the entrepreneurial spirit in others and help them achieve their dreams. He believes in the power of human connection and seeks to build deeper relationships with business owners, technology professionals, and his community. Through his work and personal pursuits, Nathan is dedicated to making a positive impact on the world.
Experience
As a versatile executive with experience as Vice President of Sales and Marketing, CEO, and COO, I have consistently driven revenue growth, market expansion, and operational excellence within the IT industry. I provided strategic vision, direction, and leadership to ensure the company's success and long-term sustainability.
As Vice President of Sales and Marketing, I was responsible for driving revenue growth and market expansion. I provided strategic direction and oversight to align the sales and marketing teams with the company's objectives. By developing and executing effective sales and marketing strategies, we increased market share, acquired new customers (238% Organic growth), and enhanced customer retention and satisfaction. Through innovative initiatives, go-to-market strategies, and targeted campaigns, we successfully positioned the company's offerings in a competitive landscape. Building strong relationships with key clients, partners, and industry influencers, we maximized business opportunities and ensured alignment with company goals.
In my role as CEO, I provided strategic vision and leadership, driving the company's growth by 15% year over year in the highly competitive IT industry. I formulated and executed business strategies, identifying market opportunities and positioning the company for long-term profitability. With oversight across all aspects of the business, I fostered a culture of innovation, collaboration, and customer-centricity. This approach ensured the delivery of high-quality IT solutions and exceptional service to clients. By engaging with the team, cultivating relationships with customers and partners, and representing the company at industry events, I further strengthened our position in the market.
As Founder & COO, I optimized the operational aspects of the business, ensuring operational excellence and customer satisfaction. By developing and executing strategic plans, defining operational policies and procedures, and implementing efficient workflows, I enhanced the customer experience and maintained strong client relationships. Utilizing key performance indicators and business data analysis, I made data-driven decisions to improve operational efficiency and drive profitability. By providing leadership, guidance, and support to the team, I fostered a culture of collaboration, innovation, and continuous improvement.
Education
My most relevant education encompasses a range of skills vital for success in a sales and leadership role. Firstly, I have completed the Sandler Sales Management training that developed expertise in recruiting and hiring the best candidates for a sales team. This includes sourcing top talent, assessing their qualifications, and selecting individuals who possess the skills and attributes necessary for achieving sales targets.
Additionally, my education has equipped me with the ability to understand and effectively communicate with salespeople. By recognizing their unique perspectives and adapting my communication style, I can build strong relationships, motivate the team, and foster a collaborative sales culture.
Conducting effective performance evaluations is another area of strength. Through my education, I have learned how to objectively assess sales team members' performance, identify areas for improvement, and provide constructive feedback that facilitates growth and development.
In terms of leadership, I have mastered various roles including supervision, training, coaching, and mentoring. This allows me to guide and support sales professionals, help them acquire new skills, and empower them to reach their full potential.
In my training with the Roy Group, I have gained practical experience through observing and debriefing live coaching sessions in real time. This has honed my ability to effectively communicate and coach others, enabling me to provide valuable guidance and support to my team.
I have also developed strong skills in giving and receiving performance-related feedback. This allows me to provide constructive and actionable feedback to my team members, promoting continuous improvement and driving individual and collective growth.
Overall, my education and skills in these areas make me a well-rounded candidate who can effectively lead a sales team, drive performance, and create a positive and productive work environment.
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