beBee background
Professionals
>
London
Navleen Kukreja

Navleen Kukreja

Technical Support Representative

Technology / Internet

London, Ontario

Social

About Navleen Kukreja:

Tech-savvy professional aiming for a Technical Support role to utilize exceptional problem-solving skills, technical expertise, and customer-centric approach. Dedicated to delivering prompt resolutions, enhancing user experience, and contributing to a seamless IT environment through effective communication and comprehensive troubleshooting.

Experience

Technical Support Representative with Intuit QuickBooks
6th September,2022 – Currently working. 
Handle inquiries related to billing, including adjustments, payment queries, and subscription changes. 
Educate customers about various features and capabilities of QuickBooks to enhance their user experience.
Log and track interactions using customer relationship management (CRM) software. 
Document solutions provided to common problems for future reference.
Identify potential upselling or cross-selling opportunities based on customer needs and provide information on relevant products or services.

Field Sales Representative at Costco (Primus)
15th April 2022 – 21st August,2022
Educate potential customers on the benefits, features, and pricing of Primus's telecom services
Identify and cultivate potential leads, setting up future appointments or follow-ups if necessary.
Approach and engage with Costco customers in a friendly and professional manner to introduce them to Primus services.
Resolve any concerns or issues that arise during the sales process, ensuring customer satisfaction.

Sales Ambassador at NEO Financial
6st December 2021 to 3rd April 2022
Act as a frontline representative for NEO Financial, embodying the brand's values, mission, and image in all interactions. 
Engage with potential customers to provide them with information about brands’ products and services.
Educate prospects on the benefits, features, and advantages of NEO Financials’ services, tailored to address individual needs and interests.
Achieve or exceed sales targets set by the company, tracking progress and adapting strategies as necessary.

Sales Officer at Outleap Technologies Pvt. Ltd.
3rd December,2020 to 14th August,2021

My roles and Responsibilities included:

Drive conversions in our lead pipeline through phone calls
Pitch Leap Scholar’s various offerings including IELTS classes, counselling, visa services etc
Resolve student queries regarding services or the next steps in the process.
To Work on application-related documentation
Need to be tech-savvy, high agency and result oriented.
Excellent spoken and written communication skills.
Strong interpersonal skills to coordinate effectively with the Counsellors and internal team.
Being Proactive and responsible to report and sort out any problems faced.
Familiarity with Google sheets

 

Education

Graduated on April 21, 2023. Baking Skills – Centennial college, 941 Progress Ave, Scarborough, ON M1G 3T8. 3.84 GPA 

 

Graduated on April 14, 2022. Autism and Behavioral Sciences- Fanshawe College, 1001 Fanshawe College Blvd, London, Canada- N5Y 5R6: 

3.9 GPA Dean’s Honor Award

Bachelor Honors in Psychology – Delhi University, New Delhi, India 2015 – 2019. Grade: B Percentile:54%

Professionals in the same Technology / Internet sector as Navleen Kukreja

Professionals from different sectors near London, Ontario

Other users who are called Navleen

Jobs near London, Ontario

  • Bilingual Dealer Support Representative

    1 month ago

    BITS Recruiting London, Ontario

    We're looking for a customer-focused professional to serve as a key liaison between the company and its dealer network. · We support smooth B2B operations by handling dealer inquiries, processing orders and transactions, resolving issues, and providing product and administrative ...

  • Technical Sales Representative

    1 month ago

    Sika London

    We're excited to announce an addition to our central team—Technical Sales Representatives who are ready to make an impact · At Sika Canada, when you love what you do, it's not just work—it's rewarding. Our Technical Sales Representatives earn, · learn, · and grow every day while ...

  • Insurance Sales Representative

    3 weeks ago

    Combined, a Chubb Benefits Company London, Canada Metropolitan Area

    Are you an enthusiastic and results driven individual with a desire for independence and flexibility in how you manage your workday? · Do you want to make a positive impact on your community and the clients you serve? · Comprehensive Training Program and Licensing support · Above ...

See jobs in London, Ontario