Nenman Dauda

I am a Certified Business Analyst with extensive experience working within cross-functional development teams utilizing agile and waterfall methodologies. Highly experienced in business process improvement, Requirement engineering, Strategy analysis, and documenting AS IS and TO BE processes. Proficient in facilitating workshops, interviews, and focus groups. Skilled in stakeholder management, data analytics, design thinking, analysis, problem-solving, communication, and collaboration. I leverage my skills to effectively elicit and manage stakeholder requirements and translate the same into deliverables that exceed expectations. 

Industrial Training Fund (ITF) (February 2019 - Present)

• Conducted analysis of current business processes and identified areas for improvement.
• Collaborated with senior management, subject matter experts (SMEs), and stakeholders to define project scope and objectives.
• Led requirement gathering through brainstorming sessions, workshops, interviews, and user observation.
• Standardized reporting and documentation by developing templates, resulting in improved data collection efficiency and cost reduction.
• Managed the Software Development Life Cycle (SDLC) for the automation of a reimbursement scheme, leading to increased accuracy and significant time reduction in claim processing.
• Analyzed a 5-year training report and transformed findings into actionable recommendations and summaries using storytelling and data visualization.
• Engaged geographically dispersed stakeholders throughout project lifecycles.
• Conducted post-implementation training and workshops to ensure benefits realization from implemented transformations.

Learn@Ease (September 2012 - February 2019)

• Facilitated and led process improvement initiatives aligned with continuous business improvement strategies.
• Defined and influenced product roadmaps based on customer needs.
• Elicited high-level business requirements and developed AS-IS and TO-BE models using techniques such as process modeling and use case diagrams.
• Conducted market research, interviewed customers, and analyzed feedback to launch new products/services.
• Managed stakeholders, performed requirements engineering, conducted gap analysis, and created business process models.
• Created project plans, including schedules, budgets, and team member responsibilities, using both agile and waterfall methodologies.
• Translated analytical findings into actionable recommendations and summaries using storytelling and data visualization.

Industrial Training Fund (February 2011 - February 2012)

• Led business development efforts for ITF, a government agency focused on stimulating human performance and productivity.
• Developed proposals addressing client needs, concerns, and objectives.
• Delivered formal PowerPoint presentations to prospective clients, resulting in increased client acquisition.

MBA 

Post Graduate Diploma in Business Administration