Nichaya Ratanaphrucks

Experienced human resources professional with a strong focus on Policies, Benefits, HR Payroll, and Compensation administration. Skilled in conducting analytical HR analysis for quantitative research to drive process improvement. Proven ability to prioritize and manage multiple projects independently in a fast-paced environment. Proficient in utilizing SAP ERP and possesses solid knowledge of HR Information Systems and HR technology. 

HR INTERN MAY 2023 – PRESENT
TORONTO LIVING CARE SERVICES INC.
• Assisted in recruitment by screening resumes, conducting initial phone screenings, and scheduling interviews with candidates. Actively participated in interview panels, providing input on candidate selection and evaluating their qualifications. Coordinated reference checks and prepared documents for police clearance checks.
• Assisted the HR team in streamlining and enhancing the onboarding process for new hires, ensuring a smooth and positive experience.
POLICIES & BENEFITS ADVISOR JUN 2019 – SEP 2022
EXXONMOBIL LTD., BANGKOK, THAILAND
• Provided strategic guidance and advice to the senior leadership team, and key stakeholders on policies and benefits programs.
• Well-established project management and organizational skills, delivering high-quality work within the deadlines of multiple projects.
• Successfully performed HR analytics with impactful dashboards and recommendations to improve the decision-making of the organization.
• Competently led continuous improvement projects and collaborated with cross-functional teams to streamline HR processes and enhance efficiency.
POLICIES & BENEFITS SUPERVISOR AUG 2017 – MAY 2019
EXXONMOBIL LTD., BANGKOK, THAILAND
• Managed global benefits renewal, collaborating with vendors and stakeholders to ensure comprehensive and cost-effective benefits programs.
• Developed and executed performance appraisal processes for team members, ensuring alignment with company objectives and individual goals.
• Completely conducted performance evaluations, providing constructive feedback and coaching to team members to enhance their performance and professional growth.

2
HR ADMINISTRATION ANALYST MAR 2008 – JUL 2017
EXXONMOBIL LTD., BANGKOK, THAILAND
POLICIES & BENEFITS
• Accurately verified Benefits plan enrolment applications and reconciled Pensions and Savings contributions on a
monthly basis to ensure that the benefits were delivered to the employees correctly and timely.
• Effectively maintained the benefits database of employees in SAP which could effectively supply reliable sources
for HR analytics, and internal and government reports. The overall data consistencies reduced overall
administration efforts.
• Improved Employee experience and satisfaction rate by having streamlined the process and implemented a new
automated tool in the benefits operations to virtually assist with eligibility check, reports, and queries for about
1,200 Hungarian employees.
• Precisely reviewed the invoices and timely processed payment of benefits to eligible employees and third-party
service providers exhibiting professional services and excellent work quality.
HUMAN RESOURCES PAYROLL
• Flawlessly executed monthly and annual payroll cycles, leave of absence management, and payment transactions
delivering exceptional payroll services to about 1,000 Italian employees through HR SAP and time management
system.
• Proven ability to accurately reconcile and produce monthly employee payroll details and Tax & Social security
reports with no delay demonstrating country-specific payroll knowledge and Italian language possessed.
• Successfully managed employee claims related to leave and disability benefits ensuring compliance with legal
requirements and company policies.
• Professionally managed employee queries related to payroll details and company policies in Italian and English
to strive for exceptional support and impressive employee experience.
COMPENSATION
• Conducted the implementation of the compensation module in SAP HR, ensuring accurate data migration and
system functionality.
• Demonstrated outstanding ability in analyzing and processing compensation data to determine properly based
salary, annual salary increase, ranking data, classification level, etc. in SAP HR to become a strategic partner of
business lines leaders in the organizations.
• Established solid compensation administration knowledge through annual salary review cycles and ad-hoc salary
adjustments coordinating with Compensation consults and Business Line managers.

Post-Graduate Certificate - Human Resources Management SEP2022 - Expected AUG 2023
George Brown College, Toronto, ON
• Overall GPA 3.92/4.0
• Relevant course work: Recruitment and Selection, Training and Development, Compensation,
Occupational Health and Safety, Labor Relations, Employment Law, Project Management, HRIS
Master of Management - International Business Management

Chulalongkorn University, Bangkok, Thailand
• GPA 3.73/4.00
Honors Bachelor of Arts – Italian language MAY 2002-APR 2006
Chulalongkorn University, Bangkok, Thailand
• GPA 3.62/4.00