Nick Chen

Experienced Project Manager and Account Manager with a strong background in automotive sheet metal stamping dies. After returning to Canada, I explored diverse roles across various industries due to the limited presence of my previous specialization. I am now seeking opportunities where I can leverage my skills, adaptability, and project leadership experience to contribute meaningfully in a new sector.

Department Sales Manager

TopYes Metal Product Co., Ltd

Sep. 2014 ~ Jan. 2016 (1yr 5 Months)

Suzhou, Jiangsu, China On-site

Sales Manager | TopYes Precision Die Manufacturing Suzhou, China

TopYes is a Taiwan-invested stamping die manufacturer based in mainland China, specializing in the design and production of automotive stamping tools for global clients. Our primary customers are Tier 1 and Tier 2 stamping suppliers serving North America's Big Three automakers.

As Sales Manager, I served as the central coordinator between clients and internal departments, overseeing the full project lifecycle—from quotation and order negotiation to design, machining, assembly, trial runs, and sample delivery. My responsibilities included:

- Project Management: Led cross-functional teams to ensure projects were delivered on time and within budget, even under tight deadlines or last-minute design changes.

- Client Communication: Acted as the primary point of contact for international clients, translating technical requirements into actionable plans and maintaining high levels of customer satisfaction.

- Process Oversight: Managed each stage of die development, including strip layout design, die drawing approval, module machining, assembly, tryout, sampling, and final export.

- On-Site Support: Provided Homeline support and led engineering teams to customer stamping plants for die calibration, ensuring smooth production ramp-up.

- Vendor Coordination: Collaborated with external machining vendors to expand production capacity and maintain quality standards.

Key Achievements:

- Successfully delivered over 30 stamping die projects to North American clients with a 98% on-time delivery rate during manufacture relocation.
 

- Strengthened long-term client relationships, resulting in repeat orders and expanded business scope.

Account Manager/ Project Manager (Department Manager)

GOBO Enterprise Company Ltd

Oct. 2008 ~ Jul. 2014 (5yrs 10 months)

Kaohsiung City, Taiwan

Automotive Stamping Die Design & Manufacturing Specialist

GOBO Enterprise is a leading manufacturer specializing in the design and production of automotive stamping dies, serving major U.S. automakers including Chrysler, General Motors, and Ford. We supply tooling solutions to OEMs and Tier 1 stamping suppliers for the fabrication of automotive sheet metal components.

During my tenure, I played a key role in expanding the sales department from a 3-person team to over 10 members, navigating through the 2008 U.S. auto industry bankruptcy crisis and contributing to the company’s sustained growth.

Key Responsibilities & Achievements:
- Led project quoting, design coordination, and timeline management across multiple international programs 
- Oversaw cross-functional task execution and ensured successful project delivery 
- Hosted client site visits and coordinated sample evaluations at various production stages 
- Supported tooling acceptance processes and provided on-site technical assistance at customer stamping plants to ensure smooth production ramp-up 
- Facilitated interdepartmental collaboration to resolve design and manufacturing challenges 
- Represented the company at international trade shows and conducted business trips to the U.S. and Germany, fostering long-term relationships with global clients

Lawrence Technological UniversityLawrence Technological University

Master of Science in Information Systems, 

Sep 1999 - Jun 2001

Northwood UniversityNorthwood University

Bachelor of Business Administration - BBA, 

 GeneralJun 1997 - Dec 1998

Skills: Project Management · International Business · Sales Management · Account Management

Collège LaSalle, MontréalCollège LaSalle, Montréal

Bachelor of Business Administration - BBA, 

Business Administration and Management, General

May 1995 - May 1997May 1995 - May 1997

Skills: Project Management · International Business · Marketing · Customer Relationship Management (CRM)