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Nikki Edwards

Nikki Edwards

Customer Service Agent

Customer Service / Support

Toronto, Ontario

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About Nikki Edwards:

I am a 28 year old security supervisor who is hard working, dedicated, and passionate about providing exceptional service to my clients/customers. I have 9 years of customer service experience ranging from being a Bartender/Bar Manager, Retail, and Passenger Service Agent for Sunwing at Pearson International Airport. I believe I am great fit for this position because I have experience working in an airport dealing with various different customers and I thrive to always provide the best experience every moment of the day. I have experience de-escalating situations and exceptional problem solving skills. My Long term goal is to find a career where I can use my experience and expertise to provide services to customers/clients that will leave an amazing lasting impression on their mind. 

Experience

Security Supervisor- Garda ; Toronto 2020 - Present 

Passenger Service Agent - Sunwing ; Pearson International Airport 2018 - 2020 

Court Reporter - Ministry of Attorney General - Toronto March 2018 - July 2018 (FIXED TERM)

Manager - Spade Bar and Lounge- Toronto 2016- 2022 

Education

Durham College Law Clerk Advanced Program ; 2014 - 2017 

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