Nitin Nayyar

Eager to transition into data analysis with strong skills in SQL, Excel, and visualization, aiming to leverage my background in customer service and quality assurance to support data-driven decision-making and achieve my long-term goal of becoming a data scientist.

Over several years, I've developed a strong foundation in data analysis, visualization, and customer service. At Air Canada, I led efforts to analyze customer feedback, improving resolution rates and satisfaction. As a Senior Quality Assurance Analyst at Northwood Mortgage, I used SQL for back-end testing, ensuring data integrity. My experience also includes managing a business, enhancing my skills in problem-solving, team leadership, and strategic planning. I am proficient in SQL, Excel, and Google Sheets, with basic knowledge of Python and ETL processes, eager to transition into a data analyst role to further my career in data science.

I hold a Business Administration degree from Mohawk College, which provided a solid foundation in management, analytics, and problem-solving. Additionally, I am certified in Data Analytics by the Six Sigma Global Institute and a certified Scrum Master, further enhancing my analytical and project management skills crucial for a data analyst role.