Nohear Badee

PROFESSIONAL SUMMARY

Strategic Order-to-Cash Leader with 10+ years of expertise across Accounts Receivable, Credit, Collections, Billing, Cash Application, and Reconciliation. Recognized for building high-performing teams, optimizing cash flow, and improving employee engagement through clear communication and cross-functional collaboration. Adept at leveraging ERP systems (SAP S/4HANA, Microsoft Dynamics, QuickBooks, Sage, BI tools) to streamline processes, reduce DSO, and strengthen internal controls. Skilled at translating complex financial data into clear, actionable insights for executives, auditors, and employees.

PROFESSIONAL ACHIEVEMENTS

• Increased monthly cash collections by $1.2M, reducing DSO by 15 days.
• Decreased monthly unprocessed payments from $1M to $40K, significantly improving OTC efficiency.
• Reduced unapplied payments by 90%, accelerating month-end close.
• Collected $150K in aged receivables within 3 months, recovering bad debts.
• Saved 200+ hours annually by streamlining workflows and optimizing systems.
• Cut bad debt by 50% by revising credit policies and strengthening engagement.
• Experienced communicator—trained, mentored, and guided 50+ employees through ERP transitions, policy updates, and cross-functional projects.

TECHNICAL SKILLS

• Accounts Receivable: Billing, Collections, Credit Management, Cash Application, Dispute Resolution, Reconciliation
• Financial Operations: DSO Reduction, Cash Flow Optimization, KPI Reporting, Credit Risk, Process Improvement
• Systems Expertise: SAP S/4Hana, Microsoft Dynamics, QuickBooks, Sage 50, B.Vision, Spire, QlikView, BI, Invoice Display, OBPP, CLI, Mavro
• Tools: Advanced Excel (PivotTables, VLOOKUP, Graphs, Complex Formulas), ERP Integrations
• Leadership & Mentorship: Team Development, Training & Coaching, Cross-Functional Collaboration, Customer Relationship Management
• Compliance & Audit: Internal Controls, Risk Mitigation, Audit Readiness, Benchmarking & Continuous Improvement
• Soft Skills: Detail-Oriented | Organized | Strong Communication | Analytical Thinking | Problem-Solving.

PROFESSIONAL EXPERIENCE

Manager, Adjustment & Payment Processing, Accounts Receivable – Purolator Canada | Apr 2024 – July 2025

• Spearhead 2 departments for 50+ employees across multiple units, improving cash flow and team productivity.
• Partner with collectors to convert customers from checks to EFT and online payments, boosting efficiency by 25%.
• Conduct root cause analysis of payment issues, implementing solutions that reduce unapplied payments by 90%.
• Process 600+ daily credit requests, ensuring timely dispute resolution and customer satisfaction.
• Collaborate with Finance, Sales, and IT to resolve invoicing discrepancies and improve data accuracy.
• Lead month/year-end close, internal/external audit prep, and documentation.
• Work extensively in ERP systems S/4HANA, addressing challenges during system implementation and daily operations.
• Coordinate with multiple teams to resolve posting errors and implement both short and long-term solutions.
• Oversee troubleshooting and workflow optimization, ensuring accurate financial data and strong internal controls.
• Work closely with third-party service providers to ensure compliance and timely action.
• Ensure compliance with cash application policies and PCI standards.
• Provide training and mentorship to staff, enhancing productivity, compliance, and performance standards.

Supervisor, Payment Processing Accounts Receivable (Order-to-Cash Dept) – Purolator Canada | Feb 2021 – Mar 2024

• Direct daily operations of cash application, ensuring 99% accuracy in payment postings.
• Monitor KPIs to ensure alignment with corporate OTC and financial goals, managing 6,000+ daily payments.
• Reduce unapplied payments from $1M to $100K, improving OTC efficiency by 90%.
• Implement team benchmarks and encourage staff to exceed targets, improving overall performance.
• Develop and enforce procedures to standardize processes, enhance efficiency, and ensure compliance.
• Design SOPs and implement quality control checks to support month-end close and audit compliance.
• Deliver staff training and create process documentation to standardize practices across the AR cycle.

CAREER PROGRESSION

Senior Accounts Receivable Specialist, Coinamatic, Mississauga | Mar 2019 – Feb 2021

Accounts Receivable & Collections Analyst, Apple Express, Mississauga | Mar 2018 – Mar 2019

Accounting Associate – AR, AP & Marketing Administrator         Seaford Pharmaceutical | Oct 2013 – Mar 2018

Administrative Assistant                                                                            Wing’s Food, Etobicoke | Jun 2013 – Aug 2013

• Reduced bad debt by 50%, recovered $150K in overdue receivables, and cut chargebacks by 20%, driving stronger cash flow.
• Managed full AR cycle: billing, collections, adjustments, reconciliations.
• Streamlined cash application (2,000+ monthly cheques/EFT/CC), with accurate CAD/USD reconciliations.
• Conducted credit analysis, managed credit holds/releases and resolved unapplied payments and disputes.
• Identified duplicate credits and optimized return authorizations, achieving measurable cost savings.
• Processed AP invoices, vendor payments, and billing distribution; supported audits with reconciliations.
• Generated AR/financial reports: aging, DSO, unapplied, short/overpayments, credit/debit memos.
• Supported ERP transitions and EDI improvements with cross-functional teams.
• Recruited, trained, and supervised staff, boosting compliance and performance.

EARLIER CAREER

GlaxoSmithKline / Bristol Myers Squibb – Office Manager, Quality Operations

• Advanced from Secretary → Administrative Assistant → Administrative Associate → Office Manager, showcasing strong career progression within global operations. Improved efficiency by 50% by providing high-level administrative support.
• Enhanced data analysis & reporting (budgets, sales growth, variances, achievements, territory performance) for 65 medical representatives, driving informed decision-making and stronger sales results.
• Established a sales visit tracking & follow-up system, improving reporting accuracy and operational efficiency.
• Cut costs by supporting regulatory compliance, re-registrations, and audit prep.
• Coordinated cross-functional projects, events, and leadership communications.

EDUCATION & CERTIFICATIONS

• B.Sc. in Commerce (Accounting) – Assiut University

 ◦ Evaluated World Education Services (WES), Canada: Equivalent to a 4-year degree

 ◦ Evaluated by UK NARIC: Equivalent to a standard UK degree

• Computerized Accounting – Sage Line 50 Level 2 & 3 (City College, UK)

• Associate of Accounting Technicians Certificate (City College, UK)