Olalekan Balogun

A Senior Business Analyst with over 10 years of experience in Business Process, Business Requirement & elicitation, Stakeholder Collaboration, Waterfall,Agile and Hybrid Methodologies, SAFe Agile & adepts in scrum framework.

Senior Business Analyst                                                                                                                                             April/2021 to-current       

JL13 Concepts Inc. | Calgary AB                                                                                                                               

• Develop and execute change management plans, resulting in a 30% reduction in resistance to organizational changes by ensuring seamless adaptation, minimizing disruptions, and maximizing organizational effectiveness.
• Safeguard the team's well-being to enhance project goal achievement. Achieve a 15% reduction in over-commitment, a 25% increase in efficiency, and a 25% reduction in impediments, fostering a sustainable team pace and a harmonious team dynamic regarding priorities and scope. 
• Collaborate with project team members including subject matter experts, development team, and testers to establish the technical vision and analyze trade-offs between usability and performance needs.
• Facilitate collaboration and communication between multiple Agile teams to ensure synchronization and alignment of efforts. Result in a 15% reduction in inter-team dependencies, enabling faster delivery of cross-functional projects.
• Facilitate events to identify process bottlenecks and implement improvements within the Agile framework. Achieve a 10% increase in process efficiency and a 20% reduction in cycle time, contributing to faster time to market.

Key Achievements

• Collaborated with stakeholders and cross-functional team for implementation of agile process optimization and enterprise architecture transformation for an Alberta Municipal Government resulting in US$1.6M savings in the first four months.
• Implemented Agile methodologies such as Scrum, Kanban, or Lean, fostering iterative development and continuous improvement to a traditional waterfall team. Utilized process mapping techniques to identify and eliminate process inefficiencies. Achieved a 20% reduction in project cycle time and a 25% increase in project success rate through continuous process improvement.
• Monitored project progress using burndown charts, tracking tasks, and identifying potential delays. Conducted risk assessments, proactively identifying, and mitigating project risks. Resulted in a 10% reduction in project risks and a 15% increase in stakeholder confidence.
• Led process optimization initiatives, contributing to a 20% improvement in operational efficiency, also reduced project delivery costs by 15% through effective resource allocation and utilization.

Senior Business Analyst                                                                                             November/2015 to March/2021 

Flatline International Limited Services 

• Successfully completed BA artifacts such as Business Requirements Document (BRD), user cases, RACI, etc., resulting in comprehensive and well-documented current and future state processes.
• Led and facilitated Joint Application Development (JAD) sessions with business stakeholders, subject matter experts, and IT teams to gather and document detailed business requirements.
• Evaluated information gathered from several sources, reconcile conflicts amongst stakeholders, decompose high-level information into details, abstract up from low-level information to a general understanding, and differentiate user requests from the underlying true needs.
• Analyzed As-Is business processes and collaborated with technical and business teams to achieve streamlined To-Be processes through automation, resulting in increased efficiency and cost savings.
• Successfully facilitated multiple projects, delivering them on time, within scope and budget, while meeting quality standards. Achieved a 90% on-time project delivery rate and a 95% adherence to budget.
• Collaborated with cross-functional teams, including finance, marketing, operations, and technology, integrating data-driven insights into decision-making. Resulted in a 15% increase in operational efficiency and a 10% improvement in revenue growth.
• Engaged with stakeholders at all levels of the organization, effectively communicating data-driven insights and strategy to driving business growth. Increased stakeholder satisfaction by 20% and enabled informed decision-making based on actionable insights.
• Engaged in communication and cooperation with both external and internal clients to assess their information requirements and functional needs. Provided necessary deliverables, including functional requirements (outlined in a business requirements document), use cases, workflow diagrams, and context diagrams.
• Developed a comprehensive process mapping strategy for a large corporation, evaluating and advising stakeholders on business strategies. This led to a 15% improvement in financial performance and a 12% increase in productivity.
• Monitored daily stand-ups and release burndown charts, providing regular status updates to stakeholders. Improved project transparency and visibility, resulting in a 10% reduction in project risks and a 15% increase in stakeholder confidence.

Key Achievements:

• Utilized process mapping and workflow analysis, successfully led the implementation of a robotic process automation (RPA) solution, resulting in a 30% reduction in process cycle time and a 20% decrease in error rates. This was achieved by identifying and automating repetitive and rule-based tasks, improving efficiency and accuracy.
• Led the transition from traditional waterfall team to Agile by implementing Agile methodologies such as Scrum and Kanban, fostering cross-functional collaboration and iterative development. Conducted Agile training sessions, Backlog refinement, and established Agile ceremonies, leading to a 20% improvement in project delivery timelines and a 15% increase in customer satisfaction. This achievement was attained through improved transparency, adaptive planning, and faster feedback cycles.
• Employing techniques such as value stream mapping and root cause analysis, analyzed the order fulfillment process and identified bottlenecks and inefficiencies. Collaborated with technical and business teams to redesign the process, resulting in a 25% reduction in order processing time and a 15% improvement in order accuracy. This accomplishment was realized by using Lean six sigma, streamlining workflows, eliminating redundancies, and implementing quality control measures.
• Developed and implemented a structured stakeholder engagement framework, involving regular communication, feedback sessions, and stakeholder analysis. This fostered improved collaboration, alignment, and stakeholder satisfaction. As a result, the project success rate increased by 10%, ensuring stakeholder expectations were met and minimizing scope creep.
• Led the integration of a new CRM system with existing business processes, following a structured integration approach, including data mapping, interface design, and user acceptance testing. This achieved a 40% improvement in customer data accuracy and a 25% reduction in duplicate data entry. The seamless integration ensured data consistency, improved customer interactions, and enhanced operational efficiency.
• Implemented a data analytics and reporting solution using Power BI, enabling data-driven decision-making and real-time insights for stakeholders. Improved reporting accuracy by 25% and reduced reporting turnaround time by 30%.
• Led the integration of NetSuite and ServiceNow systems, optimizing data exchange and automating key processes. Resulted in a 30% reduction in manual data entry and improved data accuracy.

Business Development Manager                                                                                                            August/2012 to November/2015 

Elizade Toyota Limited 

• Demonstrated exceptional negotiation skills, resulting in an impressive 90% close ratio for client referrals and prospects. This success was driven by a proven and effective bargaining approach.
• Coordinated sales activities that led to the acquisition of over $5 million in new customer business during the years 2013 and 2014, showcasing my ability to identify and capitalize on valuable business opportunities.
• Played a pivotal role in boosting quarterly sales figures, achieving a remarkable 15% increase. This accomplishment was the result of a thorough analysis of market trends within consumer industries, allowing me to implement highly effective marketing and sales strategies tailored to the prevailing market conditions.

MBA: Business Administration                                                                                                                                                                                

University of Port Harcourt - Port Harcourt

Bachelor of Science (Bsc.): Geography

Certifications