
Olesia Kovalchuk
Administrative
Services offered
- Sound knowledge MS Office applications (Excel, Word, OneDrive), email applications and OMS, Power BI,
- Attention to detail. Ability to read and quickly absorb a lot of information
- Client-centric professional with 5 years of experience in Customer Service, Sales and Technical Support
- Offers exceptional customer service in effectively dealing with complex inquiries, handling high volume of calls and resolving customer complaints in a professional manner, working in chats, processing documentation
- Excellent active listening and communication skills with strong ability to multi-task, prioritize and manage time effectively; Excellent English, Ukrainian, Polish and Russian skills
Experience
- Sound knowledge of CRM systems and practices; MS Office applications (Excel, Word, OneDrive), email applications
- Attention to detail. Ability to read and quickly absorb a lot of information
- Client-centric professional with 5 years of experience in Customer Service, Sales and Technical Support
- Offers exceptional customer service in effectively dealing with complex inquiries, handling high volume of calls and resolving customer complaints in a professional manner, working in chats, processing documentation
- Excellent active listening and communication skills with strong ability to multi-task, prioritize and manage time effectively; Excellent English, Ukrainian, Polish and Russian skills
Education
- Handling various administrative tasks, such as creating invoices and maintaining guest records. All programs Microsoft (Word, Exel, Powerpoint) CRM.
- Receiving and managing reservations made online and telephonically
- Verifying guests' payment methods during check-in
- Assigning rooms to guests and informing them of any specials offered by the hotel
- Scheduling guest reservations
- Assisting guests with checking in and out of the hotel
- Taking calls from guests staying at the hotel as well as external customers
- Attending any specialized or cross training deemed necessary by upper management
Professionals in the same Administrative sector as Olesia Kovalchuk
Professionals from different sectors near Winnipeg, Manitoba
Other users who are called Olesia
Jobs near Winnipeg, Manitoba
-
We are seeking a highly organized and reliable Assistant to provide direct support in managing day-to-day administrative tasks. · Prior experience in an administrative role. · Excellent written and verbal communication skills. · ...
Winnipeg, MB RC A2 months ago
-
We are looking for an amazing Medical Office Assistant to add to our team at Express Medical Care The candidate must be very independent; have a highly-motivated, professional personality and possess good interpersonal skills. · Our thriving clinical practice needs a highly- mot ...
Winnipeg, MB RL J3 days ago
-
The Executive Assistant (EA) will provide executive support to the CEO of this Winnipeg-based non-profit organization. The EA will liaise with the leadership team, stakeholders, government contacts, · and Board of Directors.This organization operates at a fast pace and requires a ...
Winnipeg2 months ago