Emmanuel Asikpata

Service Delivery Supervisor.

Responsibilities/Deliverables: 

• Spearheaded the migration of on-premises servers to Microsoft Azure cloud, resulting in a 30% reduction in operational costs and a 20% improvement in system uptime.
• Designed and implemented a comprehensive disaster recovery plan, reducing recovery time objectives (RTOs) by 40% and ensuring business continuity during critical incidents.
• Collaborated with the Enterprise Identity & Applications team to resolve complex issues, such as a critical Active Directory outage, which was resolved within 4 hours, minimizing business disruption.
• Mentored and coached junior team members, resulting in a 20% improvement in technical skills and a smoother workflow.
• Developed and documented standardized operating procedures, leading to a 15% increase in team efficiency and adherence to IT protocols.
• Led the successful execution of server consolidation projects, reducing hardware expenses by 25% and improving resource utilization.

Accomplishments: 

• Implemented automated server monitoring, reducing response time to critical incidents by 50%.
• Introduced PowerShell automation for routine tasks, saving an average of 15 hours per week.

I have a solid educational background in Electrical Engineering, including:

Licence en Génie Électrique (Bachelors in Electrical Engineering):

• I earned this degree from Université Hassan Premier in Settat, Morocco.
• I graduated in July 2011.
• This degree has been evaluated by World Education Services (WES) and is considered equivalent to a four-year Canadian bachelor's degree.

Diplôme Universitaire en Génie Électrique (Diploma in Electrical Engineering):

• I obtained this diploma from Université Sidi Med Ben Abdellah in Fes, Morocco.
• My graduation date was in July 2009.
• WES has evaluated this diploma as equivalent to a two-year Canadian diploma degree.

These educational qualifications reflect my strong foundation in Electrical Engineering and have received international recognition, underscoring my academic proficiency in this field."