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Prince Edward
Pallavi 25

Pallavi 25

Admin and Customer Service Representative

Customer Service / Support

Prince Edward, Ontario

Social

About Pallavi 25:

To secure a position in a reputable company, where I can utilize my business, marketing and customer service experience to the maximum.

Communication

  • MS OFFICE (word, excel, power point, outlook).
  • TYPING.
  • EMAILING.
  • TIME MANAGEMENT.

 

Key Skills

✓ Administration, Marketing & Management 

✓ Handling social media (Twitter, Facebook, Instagram) 

✓ Flexibility 

✓ Verbal/non-verbal Communication 

✓ Leadership 

✓ Qualities 

✓ Problem solving 

✓ Task delegation 

✓ Honest and Trustworthy (Punctual).

Experience

  • Customer service experience and ability to work in a fast-paced environment.
  • Handle customer inquiries and update them about the load information.
  • Proper utilization of resources and generation of reports.
  • Ability to handle high stress situation calmly and effectively.
  • Knowledge of MS Office (Word and excel).
  • Managing daily administrative tasks to ensure the smooth run of the department. 
  • Gathering and analyzing the customer’s behaviors through their response to our events. 
  • Planning and implementing the marketing and advertising activities. 
  • Updating all the information about different projects on social media and also on the company’s website and maintain the same. 
  • Customer service experience through virtual and physical communications. 
  • Creating new customers through cold calling or by publicizing the business in various builder’s event.

Education

  • Customer service experience and ability to work in a fast-paced environment.
  • Handle customer inquiries and update them about the load information.
  • Proper utilization of resources and generation of reports.
  • Ability to handle high stress situation calmly and effectively.
  • Knowledge of MS Office (Word and excel).
  • Managing daily administrative tasks to ensure the smooth run of the department. 
  • Gathering and analyzing the customer’s behaviors through their response to our events. 
  • Planning and implementing the marketing and advertising activities. 
  • Updating all the information about different projects on social media and also on the company’s website and maintain the same. 
  • Customer service experience through virtual and physical communications. 
  • Creating new customers through cold calling or by publicizing the business in various builder’s event.

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