
Pascale Clements
Customer Service / Support
About Pascale Clements:
I am a 23 year old retired figure skater with a passion for working with people to achieve a common goal. I love to be on my feet and am quick to pick up anything computer based. I love a challenge and find I work better with a little bit of chaos.
Experience
Alderney Landing Theater, Dartmouth, NS - Usher, Coat-check, Support staff
DECEMBER 2023 - SEPTEMBER 2024
- Setting up and taking down the venue to suit different events such as plays, wrestling matches, concerts, conferences, etc.
- Helping attendees find their seats, and making sure events run smoothly.
Kent Building Supplies, Dartmouth, NS - Customer Service Associate
JULY 2019 - NOVEMBER 2019
MAY 2020 - SEPTEMBER 2020
MAY 2021 - AUGUST 2021
MAY 2022 - NOVEMBER 2022
- Helping customers find what they are looking for.
- Returning items customers may not need.
- Helping customers find the best solution to problems.
Halifax & Bedford Skating Club, Halifax, NS - Figure Skating Coach
SEPTEMBER 2017 - SEPTEMBER 2023
- Teaching anyone from kids to adults how to skate in a safe and fun way.
- Designing lesson plans in order to reach goals set by skaters or coaches.
SCI Supply Inc, Barrie, ON - Bilingual Customer Service Representative
SEPTEMBER 2023 - April 2024
- Answering calls in both French and English to assist customers in placing orders for medical supplies (ostomy, urinary, incontinence and skin and wound)
- Working with suppliers (such as Coloplast, Hollister Medical, Best Buy Medical Supplies, etc) to find the right product for customers.
- Having a general knowledge of all the products and what suppliers we get them from.
Heritage Reforestation Inc, Ontario - Tree Planter
MAY 2023 - JULY 2023
APRIL 2024 - JULY 2024
- Planting trees to meet density and spacing requirements set by each contract.
- Carrying 50 lb bags for up to 10 hours a day, working in various weather and land conditions.
Education
École du Carrefour, Dartmouth, NS
SEPTEMBER 2013 - JUNE 2019
Received a diploma from the all french school with an average 93% in all courses.
Dalhousie University, Halifax, NS
SEPTEMBER 2019 - DECEMBER 2022
Completed 3.5 years of the Electrical engineering program. Took a year off due to having two consecutive head injuries to heal. Planning on continuing these studies elsewhere in September 2024.