Pat Metivier

Highly accomplished professional with 20+ years of experience in overseeing maintenance operations, fleet management, customer relations, administrative functions, operational excellence, staff training and development, and team leadership.

PROFILE
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Skilled in overseeing maintenance operations, driving operational efficiency, reducing costs, and ensuring fleet reliability by implementing initiatives focused on minimizing downtime and optimizing resource allocation.
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Proficient at managing complex, multi-disciplinary projects and resolving intricate technical challenges across industries, such as transportation, logistics, and fleet management.
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Proven success in mentoring and leading high-performing, cross-functional teams to consistently meet maintenance deadlines and exceed performance expectations while fostering a culture of collaboration, safety, and accountability.
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Adept at implementing best practices, ensuring regulatory compliance, and making high-stakes decisions in fast-paced environments with a focus on continuous improvement, strategic planning, and operational excellence. CORE COMPETENCIES
Fleet Management | Maintenance Operations Oversight | Team Leadership & Development | Project Management
Preventative Maintenance Strategies | Cost Control & Budget Optimization | Regulatory Compliance | Metrics Analysis
Process Improvement | Client & Stakeholder Relationship Building | Multi-Site Operations | Vendor Management
Inventory Control & Supply Chain Management | P&L Management | Safety Protocols & Compliance | Team Collaboration PROFESSIONAL BACKGROUND
Maintenance Manager ▪ Urban Impact Recycling ▪ New Westminster, BC 2022 to Present
Oversee maintenance operations to ensure peak performance and operational readiness for a diverse fleet, including vocational trucks, front/rear load trucks, shred units, van bodies, roll-off units, trailers, forklifts, loaders, and man lifts.
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Headed strategic implementation of a proprietary system for purchase orders and work orders by integrating advanced VRMS coding for parts management, streamlined work order tracking, and reduced processing time.
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Developed and managed a warranty tracking system to improve repair turnaround times, reduce equipment downtime, and enhance fleet reliability.
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Managed a high-performing maintenance team of 11, including apprentice mechanics, welders, and parts drivers by cultivating a collaborative culture focused on skill development, technical expertise, and operational efficiency.
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Advocated continuous improvement initiatives by leveraging data-driven insights to optimize fleet performance, minimize maintenance costs, and improve operational output.
Service Manager ▪ Inter-rail Transport ▪ Edmonton, AB 2017 to 2021
Oversaw maintenance of a fleet of 100 Kenworth trucks and heavy haul rail car design trailers while ensuring adherence to safety and performance standards. Managed 10 technicians, a clerk, and a parts driver by overseeing daily operations and fostering a collaborative work environment.
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Spearheaded installation and implementation of a proprietary system for parts management to optimize operational efficiency and accuracy.
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Tracked and managed warranty claims, which resulted in a significant cost reduction of $500k in the first year.
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Achieved and sustained full staffing levels to address critical workforce needs and ensure overall operational stability.
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Enhanced shop processes to meet "core" compliance standards by reinforcing the commitment to regulatory and industry best practices.
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Maintenance Manager ▪ Challenger Motor Freight ▪ Cambridge, ON 2016 to 2017
Identified and resolved maintenance issues to prevent costly repairs and extend fleet life through effective troubleshooting and preventative maintenance. Headed procurement of all products, equipment, and materials essential for maintaining Class 8 tractors and various trailer types while ensuring cost-effective and timely acquisitions.
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Led maintenance operations for a fleet of 1K Class 8 power units and 3K trailers across North America, including managing a $21M annual budget and supervising a team of 30 technicians.
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Optimized budget utilization through strategic short- and long-term planning to consistently exceed financial targets within a $21M allocation.
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Ensured strict compliance with RCRA, DTSC, TSCA, DOT, OSHA, and other regulatory standards to safeguard the company from liabilities and maintain operational integrity.
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Streamlined maintenance processes, minimized downtime, and boosted fleet availability by implementing best practices that reduced unplanned repairs and improved operational efficiency.
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Played a pivotal role in recruitment, training, and performance management by driving team success through hands-on leadership, mentoring, and performance tracking.
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Monitored monthly profit and loss statements to support critical decision-making and optimize expenditures on repairs, equipment life cycle management, and warranty claims.
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Fostered a culture of empowerment and collaboration to align employee strengths with operational needs to enhance productivity and engagement across projects.
Maintenance Manager ▪ Babcock International Group ▪ Edmonton, AB 2015 to 2016
Directed and optimized operations for seamless execution of all service initiatives, including customer service, maintenance scheduling, workforce management, billing, and collections. Boosted productivity by coordinating shop activities and ensuring efficient workflow to ensure timely and high-quality maintenance operations.
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Established a local health and safety committee to implement evacuation plans, sign-in protocols, and daily shift huddles, which resulted in two facilities meeting company/government regulations for tooling and equipment safety.
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Streamlined parts room organization by designing an adaptable component coding system that improved parts management and inventory control.
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Promoted a “Customer is #1” culture by mentoring and developing a team of up to 13 associates across two shops to enhance client satisfaction and team performance.
Senior Maintenance Manager ▪ Progressive Waste Solutions ▪ Edmonton, AB 2013 to 2015
Implemented maintenance best practices across 22 branches in Western Canada to drive operational consistency and excellence. Led recruitment, hiring, and development initiatives for cross-functional teams, including mechanics, apprentices, welders, container repair specialists, and wash bay personnel.
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Exceeded financial targets by managing monthly P&L reports, overseeing branch and district budgets, and formulating strategic operational plans to optimize resources and reduce costs.
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Reduced unit downtime and operational costs by redesigning the parts room, introducing efficient cycle counts, and enhancing inventory management processes that improved critical supplies availability and minimized service delays.
Branch Maintenance Manager ▪ Penske Truck Leasing ▪ Edmonton, AB 2009 to 2013
Led a team of 18 professionals, including supervisors, shop/parts clerks, mechanics, apprentices, lube technicians, and wash bay personnel. Maximized customer satisfaction for 80 lease clients by fostering a customer-centric environment and building strong, lasting relationships with key stakeholders.
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Managed all aspects of maintenance operations for a 500-unit fleet while overseeing a $15M annual budget.
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Increased preventative maintenance currency from 73% to 97%, enhanced fleet reliability, and reduced unplanned maintenance across 460 units.
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Achieved a significant expense reduction from 40% to 28% across Northern Alberta by auditing and optimizing external maintenance practices, which resulted in improved cost control and operational efficiency.
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ADDITIONAL EXPERIENCE
Branch Maintenance Manager ▪ Ryder Transportation ▪ Edmonton, AB
Technician ▪ Excel Transportation Inc. ▪ Prince George, BC EDUCATION
Commercial Transport Interprovincial Technician Certification ▪ College of New Caledonia ▪ Prince George, B.C.
Management 150 ▪ College of New Caledonia ▪ Prince George, B.C.
 

HRAI Air Condition Course ▪ Caribou College ▪ Kamloops, B.C.
R134A Retrofit Course ▪ Caribou College ▪ Kamloops, B.C.
B.C. Air Care Course ▪ Caribou College ▪ Kamloops, B.C.
Air Brake Course ▪ Institution ▪ Vancouver, B.C.
New Holland Management Training ▪ Institution ▪ Saskatoon, SK
Blue Seal Certification Program ▪ NAIT ▪ Edmonton, AB (Anticipated)
310 T ▪ Recognized with the Ontario College of Trades (Current) CERTIFICATIONS
Class 5 Drivers License with Air Endorsement (Clean)
Lean Six Sigma Fundamentals
Requirements Elicitation: Interviews
How to Handle Workplace Bullying
Improving Your Conflict Competence
HRAI Refrigerant Handling Course LANGUAGE PROFICIENCY
English | French