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Edmonton
Paul Angelo Manaluz

Paul Angelo Manaluz

Customer Service and Sales

Customer Service / Support

Edmonton, Alberta

Social

Services offered

I have 7 years of combined experience in sales, customer service, technical support and team leadership in the banking and mortgage services industry.

Technical support
Customer service
Sales
Team leadership
Banking
Mortgage services
Approximate rate: CAD$ 20 per hour

Experience

I have over a decade of experience in sales, customer service, technical support, and team leadership across various industries, including banking, mortgage services, and retail. At Citi, I led a team to consistently exceed sales goals and improve process accuracy. At RoundPoint Mortgage Servicing, I oversaw mortgage onboarding and account maintenance while resolving customer escalations. At Moonline Inc., I ensured smooth daily operations and mentored a team to surpass goals. At TELUS, I provided technical support and updated customers on new products, achieving high customer satisfaction.

Education

I graduated from NAIT with a Business Administration - Management program.

I am also a graduate of Bachelor of Science in Electronics Engineering. 

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