Paula Borgonovi

Embarking on a dynamic journey in the tech realm since 2007, my path has woven through diverse markets and cutting-edge technologies, shaping a career that has culminated in Product Management. With experience ranging from startups to established giants like IBM and Anheuser-Busch InBev (AB InBev), I've gained invaluable insights into a variety of markets and technologies. Leveraging 8 years of honed expertise in Software Quality Engineering, I orchestrate cross-functional teams, shape innovative products, and consistently exceed customer expectations. My journey reflects a fusion of technical mastery with a strategic mindset, backed by ISTQB certifications, a post-graduate degree in Software Quality Engineering, and a Master of Business Administration in Project Management.

AbInbev - BEES, Brazil 

Associate Product Manager

Dec. 2021 - Present

Currently working with Global B2B Partner Onboarding Platform, also experienced with Customer Enabling Platforms. Collaborating with cross-functional teams to create and execute product strategies, aligning with business objectives and customer needs. Contributing to roadmap development and feature prioritization for the product. Defining detailed user personas through research and optimizing user experiences with user story mapping. Participating actively in testing and quality assurance processes, maintaining product standards. Facilitating effective communication and collaboration among teams. Assisting in data analysis to make informed decisions and monitor product performance.

Software Quality Assurance Engineer

Aug. 2020 - Dec. 2021

Experienced in B2B apps (web & mobile), collaborating with cross-functional teams, formulating test strategy, managing cases & data, and ensuring high-quality functionality. Boosting testing efficiency with automation by creating comprehensive documentation for seamless project delivery.

Matera Systems, Brazil 

Software Quality Assurance Analyst

Jun. 2019 - Aug. 2020

Specialized in the financial market applications performing diverse testing in agile teams, including analysis, planning, design, and execution. Developing and maintaining automation scripts, generating detailed reports and managing test cases, defects, and deployments.

Sofist Intelligent Software Testing, Brazil 

Software Quality Assurance Lead

Aug. 2018 - Jun. 2019

Working with transportation and eCommerce mobile apps, managing testing, and coordinating a skilled team. Analyzing requirements, creating test scenarios, executing functional tests on web & mobile (system, integration, exploratory, regression, API). Playing a crucial role in defect management, cross-functional collaboration, test planning, & team progress alignment.

IBM, Brazil 

Software Quality Assurance Lead

Oct. 2013 - Aug. 2018

QA Lead for telecom and financial applications, overseeing critical testing and project coordination. Test estimation, requirement analysis, comprehensive test scenarios and cases. Managing test cases, plan, and data. Executing functional tests (system, integration, regression, exploratory). API and backend testing, log validation. Defect reporting, troubleshooting support. Creating and enhancing test documentation, facilitating knowledge transfer, training new employees.

Unisal, Brazil — Master of Business Administration 

2019 - 2020: Project Management

Senac, Brazil — Postgraduate degree

2019 - 2020: Software Quality Engineering

PUC Campinas, Brazil — Bachelor’s degree

2012 - 2015: Information Technology