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Mississauga
Pirapa Kethees

Pirapa Kethees

Customer service

Customer Service / Support

Mississauga, Ontario

Social


Services offered

I am looking customer relation job opportunity in the GTA areas.

Approximate rate: CAD$ 19 per hour

Experience

Can Lanka Immigration Service Inc., Mississauga, ON                                         January 2014 – Aug 2025

Customer Relation Officer

  • Collect the potential client for retain
  • Follow up with client each transaction
  • Achieved the target within the time frame
  • Prepare the immigration files and draft submission letters
  • Assist to In house Regulated Canadian Immigration Consultant

Ministry of Economic Development, Sri Lanka                                                         2011 – 2012

Monitoring and Evaluation Officer

  • Review the M&E process
  • Monitor the project impact & output

World University Service of Canada (WUSC),Sri Lanka                                         2010 -2011

Programme Officer

  • Organized the youth program on trade sector
  • Linkage on the job training with shareholder

Ministry of Nation Building &Real Estate Development, Sri Lanka                        2007 – 2010

Community Mobilization Officer

  • Empower the public awareness
  • Implement the project and increased the public participation

Save the Children in Sri Lanka, Sri Lanka   (INGO)                                                             

Project Development Officer

  • Provided the soft skills training program for youths
  • Initiated public and private partnership for an entrepreneurship

Asian Development Bank, Sri Lanka   (INGO)                                                                      2004 – 2005

Research Assistant

  • Conducted marketing survey for business development
  • Wrote the market analysis reports to project head

Education

Herzing College, Toronto, ON, Canada                                                          2013- 2013

  • Diploma in Canadian Immigration Consultant with internship

University of Jaffna, Sri Lanka                                                                        

  • Bachelor Degree of Arts in Sociology – Second Lower Class                        2000- 2004
  • Master Degree of Arts in Public Administration (MPA) – First Class            2009- 2011
  • (Equivalent to a Bachelor’s in Sociology, as determined by University of Toronto &World Education Services (WES), Toronto, ON)

 

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